Customer Financial Services Representative, Credit Controller Specialist

Bloomberg New Energy Finance Corporation; São Paulo; On-site; BRL 120,000 - 180,000; Full time

Job summary

Bloomberg New Energy Finance Corporation is hiring a Credit Controller Specialist in São Paulo, Brazil. The role focuses on collecting aged receivables, applying payments, and resolving invoice disputes while coordinating with Sales, Contracts, and Billing teams.

You will work within Accounting and Finance, leveraging SAP, advanced Excel, and automation ideas to improve efficiencies. Fluency in English is mandatory, with Spanish a plus, and a Bachelor's degree required.

Qualifications

• Fluent English mandatory.
• Bachelor's degree or equivalent.
• Ability to multi-task and solve complex problems in a fast-paced environment.
• Ability to adjust priorities quickly under pressure and meet deadlines.
• Excellent verbal and written communication skills.
• Spanish is a plus.
• Advanced Excel skills.
• ERP experience, SAP preferred.
• Interest in automation tools and AI for efficiencies.

Responsibilities

• Ensure collection of aged receivables and timely invoicing.
• Process payments and apply receipts accurately.
• Resolve pricing issues and invoice disputes with billing teams.
• Collaborate with Sales, Contracts, and Billing to resolve issues.
• Maintain positive relationships with customers and meet targets for aging receivables.

Skills

Fluent English

Strong communication

Interpersonal skills

Multi-tasking

Problem solving

Team collaboration

Adaptability

Automation tools & AI

Education

Bachelor's degree

Tools

SAP

Job description

Customer Financial Services Representative, Credit Controller Specialist

Location

Business Area

Accounting and Finance

Ref #

10055059

Description & Requirements

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What is the role?

The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Based in São Paulo, the team is responsible for the whole Latin America and Central America region.

You will be responsible for ensuring the collection of aged receivables, receipt of invoices and timely application of payments.

You will work alongside internal departments to answer client queries and bringing them to a resolution.

You will work alongside our New York billing team to resolve pricing issues and invoice disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement.

We'll trust you to:

• Maintain positive relationships with our customers by providing excellent service.
• Be accountable for a sizable collections portfolio and meet specific, targeted goals related to the aging of open receivables.
• Be responsible for reconcile payments, process tax certificates, credits, customer refunds and write-offs.
• Collaborate with our internal Sales, Contracts, Installations and Billing Teams to resolve outstanding issues.
• Be proactive and flexible to achieve best results.

You'll need to have:

• Fluent English is mandatory
• Bachelor's degree and equivalent work experience
• Ability to multi-task, trouble-shoot and solve complex problems while utilizing multiple system interfaces and addressing a high volume of work within a fast-paced environment
• Ability to adjust priorities quickly under pressure in order to meet deadlines
• Flexibility within a constantly changing environment
• Exceptional interpersonal skills
• Excellent verbal and written communication skills
• Ability to cooperate and collaborate effectively with team members
• Spanish is a big plus
• Advanced Excel skills
• ERP previous experience mainly SAP
• Appetite to use automation tools and AI functionalities aiming to bring efficiencies

We’d love to see:

• Minimum of 3 years of recent and relevant experience in accounting operations, corporate collections, and/or Accounts Receivable
• Proven ability at successfully managing a large-scale account portfolio
• Previous experience in a customer service or client-facing role
• Knowledge of SAP
• Interest in Finance and/or Accounting

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