Commercial Contracts Specialist - Legal Ops

VTEX; Guarulhos; Hybrid; BRL 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedule

Annual bonus up to 2 months

Transportation benefits

Language learning support

Internet and electricity stipend

Office equipment assistance

Job summary

VTEX is seeking a Commercial Contracts Specialist to join the Legal Operations team as the first specialist in this function. You will design processes, data, and tools to accelerate contracting globally, becoming the source of truth for client and partner agreements across 40+ countries.

You will own the CLM system, drive automation, and report on key metrics while partnering with Sales, CX, Finance, and leadership.

Qualifications

• Bachelor's degree in Law or related field.
• 3–8 years of multinational legal operations experience.
• Fluent Portuguese and English (spoken and written).
• Experience with CLM platforms and contract data extraction.
• Strong data skills and ability to build reports.

Responsibilities

• Own the revenue-generating contract database across LATAM, NA, EMEA and APAC.
• Build solutions to track dates, obligations and contract risk.
• Turn contract data into reports, dashboards and insights for Sales, CX, Finance and leadership.
• Reduce SLA and deal cycle; drive faster contracting.
• Administer CLM system and train local teams.
• Collaborate with growth and back-office teams to ensure timely contract information.
• Identify and scale AI/automation for intake, triage, data extraction, and reporting.

Skills

Legal operations

Contract lifecycle

Data analytics

Process design

Automation tools

CRM integration

DocuSign

HubSpot

English

Portuguese

Cross-border projects

Education

Law degree

Tools

DocuSign

HubSpot

CRM platforms

Job description

About The Role

We are hiring a Commercial Contracts Specialist to be the first Legal Operations professional on VTEX's Commercial Contracts team. The team drafts, negotiates and manages every revenue‑generating agreement VTEX signs worldwide: with clients and partners across our Commerce, CX and Ads Platforms in 40+ countries.

This is a builder role. You will design the processes, data and tools that make contracting at VTEX faster, simpler and smarter, and you will become the source of truth on what VTEX has agreed with each of its clients and partners. We already know some of the first projects (listed below), but the opportunity is much bigger than that list. We want someone who will find where legal operations can create value for the business, and go after it.

You will report to the Global Manager of Commercial Contracts, based in Brazil, and work closely with our growth teams (Sales, CX, Alliances, Renewals) and our back‑office teams (Treasury, Billing, FP&A, Tax).

• For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.

In This Role, You Will

• Own the database of the revenue‑generating agreements VTEX holds in LATAM, North America, EMEA and APAC, making sure the data is complete, accurate and trusted across the company.
• Build solutions to track key dates and obligations (expirations, pricing terms, SLAs, non‑standard clauses) and to map contractual risk across the portfolio.
• Turn contract data into reports, dashboards and insights that guide decisions in Sales, CX, Finance and leadership, and contribute to VTEX's growth strategy.
• Make contracting faster and easier, driving processes and projects that reduce the team's SLA and the deal cycle.
• Manage continuous integration of contract workflows with our CRM, Slack, e‑signature and other productivity tools.
• Identify, implement and scale AI and automation solutions for intake, triage, review, data extraction and reporting.
• Administer and evolve our contract lifecycle management (CLM) system, and train local teams to adopt it.
• Support initiatives to facilitate product adherence through contracts, such as click‑through terms and contracting embedded into the solutions offered by VTEX.
• Work hand in hand with growth and back‑office teams so contract information reaches the people who need it, accurately and on time.
• Define and report the team's operational metrics, such as volume, turnaround time, bottlenecks and non-standard terms.
• Get involved in strategic cross‑border projects in all regions where VTEX operates.

Who you are

• A bachelor's degree in Law, Engineering, Business Administration, Computer Science or a related field. A Law degree is a plus.
• 3 to 8 years of experience, including solid hands‑on legal operations experience at a multinational company, managing contracts in multiple languages and jurisdictions.
• You are available to work on site from Monday to Thursday in our offices in Rio de Janeiro or São Paulo.
• A track record of implementing legal tech, automation or efficiency solutions end to end, from diagnosing the problem to driving adoption.
• Advanced or fluent Portuguese and English, written and spoken. Both will be assessed during the interview process. Advanced Spanish proficiency is a plus.
• Hands‑on experience with automation tools CRM platforms and AI agents. Experience with DocuSign and Hubspot are a plus.
• Experience implementing or administering CLM platforms.
• Strong data skills: comfortable structuring databases and building reports and dashboards, including AI literacy.
• Ability to read commercial contracts and translate legal terms into structured business data.
• You are hungry to grow and to prove what legal operations can do. A blank page looks like an opportunity to you, not a risk.
• You think outside the legal box and care about efficiency, simplicity and business impact.
• You work with autonomy, prioritize well and deliver in a fast‑paced, high‑growth environment.
• You communicate clearly and translate complex data into simple insights.
• You are attentive to detail and have a strong sense of quality and data integrity.

About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.

Benefits

• Competitive compensation (CLT)
• Flexible work schedule
• Annual bonus of up to 2 monthly salaries, based on VTEX Global guidelines and targets
• Transportation benefits
• Monthly reimbursement of 80% for language learning courses
• Monthly financial assistance with electricity and internet bills
• Financial assistance to buy a chair, computer support, and others