Commercial Assistant

Jobtailor; Pinhais; Presencial; BRL 50 000 - 80 000; Tempo integral

Resumo da oferta

Jobtailor in Pinhais, Paraná, Brazil, is seeking a proactive professional to support customers and drive commercial proposals. You will manage sales system records, prepare quotations, and assist with public procurement processes, while coordinating with suppliers and the sales team.

The role requires hybrid work presence 2-3 days weekly at the Pinhais office, strong Excel/Word skills, and the ability to map customer needs, follow up on opportunities, and help close deals.

Qualificações

• Degree or ongoing studies in Business Administration, Accounting, Commercial/Sales, IT or related technologist programs.
• Strong MS Word and Excel skills.
• Availability for hybrid work at the Pinhais office 2–3 times per week.
• Experience in customer service, sales support, or public procurement is a plus.

Responsabilidades

• Assist customers by answering questions and providing product information.
• Prepare commercial proposals and send them to customers.
• Follow up on proposals to close deals.
• Update sales system with customer records and opportunities.
• Support the sales team with reports and presentations.
• Track orders, quotations, and supplier communications.
• Handle public procurement/bidding processes and registrations.

Conhecimentos

Customer service

Sales support

Public procurement

CRM management

Communication

Negotiation

Follow-up

Formação académica

Business Administration

Accounting

Commercial/Sales

IT or related technologist programs

Ferramentas

Microsoft Word

Microsoft Excel

ServiC System

Sales CRM

Descrição da oferta de emprego

• Assist in customer service, answering questions and providing information about products and services.


• Prepare commercial proposals and send them to customers.


• Conduct follow-ups with customers to monitor the progress of proposals and the closing of deals.


• Update information in the sales system, including customer records, sales history and business opportunities.


• Support the sales team in preparing reports and presentations.


• Track orders, send licenses by email, prepare supply quotations, contact suppliers, control incoming invoices, receive and dispatch materials, and negotiate purchases of supplies.


• Assist with public procurement/bidding processes: map manufacturers, monitor publications, search for tender notices, ensure compliance, and register and update public agencies and contacts in the CRM.


• Handle after-sales service, facilitate communication between the customer and the company, and keep order statuses up to date.


• Manage operational aspects of CSP, MPSA and Enterprise contracts, including openings, purchases, quotations, renewals, reconciliations, consumption reporting and invoice control.


• Answer calls and serve smaller customers, register opportunities with manufacturers, map needs, send proposals, follow up, close sales, maintain the ServiC system, monitor after-sales and support collections when necessary.

Requirements

• Degree or ongoing studies in Business Administration, Accounting, Commercial/Sales, IT or related technologist programs.


• Intermediate knowledge of Microsoft Office is required, especially Word and Excel.


• Availability for hybrid work, with presence at the office in Pinhais/PR 2 to 3 times per week.

Core Competencies

Demonstrates strong capabilities in customer service, sales support, and operational management, with a focus on effective communication and compliance in public procurement processes.

Highest-signal resume keywords

• Customer Service


• Sales Support


• Public Procurement


• Microsoft Office


• CRM Management

ATS Optimization Keywords

Hard Skills

• Commercial Proposal Preparation


• Sales System Management


• Order Tracking


• Invoice Control


• Quotation Preparation

Soft Skills

• Communication


• Negotiation


• Follow-Up

Industry Keywords

• Business Administration


• Accounting


• Commercial Sales


• Tender Notices


• Supplier Management

Tools & Technologies

• ServiC System


• Sales CRM