Commercial Account Executive, Brazil

BEDI Partnerships; São Paulo; Presencial; BRL 15.000 - 30.000; Tempo integral

Resumo da oferta

A leading company in the educational space is looking for an Account Executive in São Paulo, Brazil. This role involves managing customer relationships and driving revenue growth by identifying opportunities within assigned accounts. You will leverage your sales acumen to navigate complex transactions and collaborate with internal teams to deliver client solutions. The ideal candidate is a self-starter, fluent in English and Portuguese, with a proven sales background.

Serviços

Access to Udemy courses

Monthly UDay to invest in self-development

Opportunities for leadership and skill development

Qualificações

• Minimum 1-2 years relevant closing experience.
• Fluent in Written and Spoken English & Portuguese.
• Proven track record of success in sales.

Responsabilidades

• Manage assigned accounts and customer relationships.
• Prospect and generate quality sales pipeline.
• Own the deal cycle from start to finish.

Conhecimentos

Account Management

Sales Strategy

Communication

Critical Thinking

Coachability

Descrição da oferta de emprego

Join Udemy. Help definethe future of learning.

Udemy is an AI-powered reskilling platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This role is based in São Paulo, Brazil.

• Account Management. You’re capable ofindependently managing a book of assigned accounts, taking ownership of customer relationships and satisfaction. You develop and implement account management plans, focusing on customer retention and revenue growth. You proactively identify customer needs and opportunities, and collaborate with internal teams to deliver solutions. You’re able to resolve complex customer issues and conflicts, demonstrating strong problem-solving skills. You proactively identify opportunities to expand customer relationships and upsell/cross-sell Udemy Business solutions. You communicate clearly and proactively with your clients, by setting clear expectations, managing the vision, and consistently driving your business forward. You maintain accurate and up-to-date customer records in our CRM, tracking all interactions and activities.
• Prioritization. As a Commercial AE, your success hinges on your ability to prioritize effectively. You'll strategically focus on the most promising opportunities, identifying deals with the highest potential value, fastest close times, and best alignment with Udemy solutions. This means analyzing your pipeline, rigorously qualifying leads, and allocating time to nurture your key accounts. By saying "no" to less impactful activities, you'll efficiently deploy your resources to drive impactful results and consistently exceed sales targets, making you a top performer.
• Critical Thinking. Your critical thinking sets you apart in your business. Your curiosity leads you to go deeper in discovery - you aren’t interested in surface-level solutions for surface-level problems; rather, you ask insightful questions to get to the core issues, which enables you to provide true solutions. You are constantly looking for creative ways to bring in future business.
• Coachability. You constantly take initiative toward your own skill development, exploring new resources and soliciting feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence. You seek out leadership opportunities, demonstrating initiative and resourcefulness in driving team and business growth.

About this role

Account Executives on the Commercial team will prospect, consult, and sell to companies with up to 1,000 employees within the Brazilian territory, with an industry focus of Professional Services, Consulting, Financial Services, Technology and Manufacturing. This is a complex and challenging role involving both transactional and longer sales-cycle/strategic deals, across both new business and existing clients. In this role, you will learn to master more complex sales tactics, balance short term vs long term pipeline, and how to effectively source deals from a wide variety of channels.

What you'll be doing

• Prospecting consistently to generate quality pipeline
• Owning the deal cycle from start to finish (discovery call, demo, email follow-up and negotiation), including expanding current Udemy footprint with existing customers; leveraging the Create Value sales methodology and MEDDPICC qualification framework
• Creating and delivering accurate sales forecasts through strong pipeline hygiene and management
• Collaborating with the greater sales team to share best practices and innovate
• Embracing our courageously experimental value to improve your sales processes for better results over time

What you’ll have

While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following:

• Minimum 1-2 years relevant closing experience (full sale cycle preferred)
• Fluent in Written and Spoken English & Portuguese (Required)
• Experience in working with local partners in Brazil
• Proven track record of success
• Strong communication, strategic thinking, prospecting and planning skills
• Ability to adapt, or willing to learn how to develop a growth mindset
• Motivated with a competitive drive, eager to learn, and humble
• Your values align with Udemy values: Lead the Way, Embody Ownership, Act as One Team, Relentless Focus and Never Stop Learning

Why work here?

You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARNtogether.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

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