Collections Assistant

Jobtailor; Belo Horizonte; Presencial; BRL 39 000 - 61 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a Collections Specialist in Belo Horizonte to manage active accounts, contact customers, and push for timely payments. You will coordinate invoicing, monitor collections, and generate reports to track overdue amounts while negotiating settlements with delinquent customers.

The role requires strong Excel skills, ERP experience, and an undergraduate or technical degree. Experience with consumer collections is advantageous, and effective communication is essential.

Qualificações

• Proactive profile with excellent communication skills.
• Strong proficiency in Excel.
• Experience with ERP systems.
• Undergraduate degree, technology degree, or technical education.
• Courses in collections are considered an advantage.
• Experience collecting from individual customers is considered an advantage.

Responsabilidades

• Conduct collections activities by phone and email.
• Send invoices and bank payment slips to customers.
• Monitor bank collections through to receipt of payment.
• Prepare reports on collections made and outstanding overdue payments.
• Negotiate with delinquent customers.
• Calculate interest and other financial charges on overdue invoice payments.
• Contact customers to resolve billing-related outstanding issues.
• Submit customer information to SPC (Brazilian credit bureau).
• Ensure that claims are not improperly referred for protest or credit restriction.

Conhecimentos

Excellent communication skills

Excel proficiency

ERP systems experience

Proactive profile

Negotiation

Formação académica

Undergraduate degree or technical education

Ferramentas

ERP Systems

Descrição da oferta de emprego

• Conduct collections activities by phone and email
• Send invoices and bank payment slips to customers
• Monitor bank collections through to receipt of payment
• Prepare reports on collections made and outstanding overdue payments
• Negotiate with delinquent customers
• Calculate interest and other financial charges on overdue invoice payments
• Contact customers to resolve billing-related outstanding issues
• Submit customer information to SPC (Brazilian credit bureau)
• Ensure that claims are not improperly referred for protest or credit restriction

Requirements

• Proactive profile with excellent communication skills
• Strong proficiency in Excel
• Previous experience with ERP systems
• Courses in collections are considered an advantage
• Experience collecting from individual customers is considered an advantage
• Undergraduate degree, technology degree, or technical education

Core Competencies

Demonstrates strong capabilities in collections management, including effective communication with customers, negotiation skills, and proficiency in financial reporting. Familiarity with ERP systems and Excel enhances efficiency in tracking payments and resolving billing issues.

Highest-signal resume keywords

• Collections Management
• Negotiation Skills
• Proficiency In Excel
• Experience With ERP Systems
• Undergraduate Degree

Hard Skills

• Collections Activities
• Financial Reporting
• Interest Calculation
• Invoice Management
• Billing Issue Resolution

Soft Skills

• Excellent Communication Skills
• Proactive Profile

Certifications & Qualifications

• Courses In Collections

Industry Keywords

• Bank Collections
• Delinquent Customers
• SPC Submission
• Payment Tracking

Tools & Technologies

• ERP Systems