Collections Analyst

Jobtailor; Campinas; Presencial; BRL 40 000 - 70 000; Tempo integral

Resumo da oferta

Jobtailor in Campinas, Brazil, is seeking a Collections Analyst to join a team-focused environment. You will perform active and passive collections (phone, emails, letters, notices) and generate reports relevant to the department, while formalizing payment agreements.

You will handle email negotiations, assist condominium managers, respond to attorney requests, prepare debt protest documentation, monitor the progress of arrangements, and ensure accurate reconciliations and timely communications.

Responsabilidades

• The collections analyst works as part of a team and understands how each person’s work contributes to achieving results, continuously pursuing professional and personal improvement.
• Perform active and passive collections (phone / emails / letters / notices / Digisac / in person).
• Generate reports relevant to the department.
• Formalize payment agreements.
• Handle email negotiations and correspondence.
• Assist condominium managers (síndicos).
• Respond to requests from attorneys.
• Generate account reconciliation reports for the client (delinquency vs. agreements vs. collection history).
• Prepare documentation for debt protest procedures.
• Respond to tickets submitted on the website.
• Monitor the fulfillment of agreed arrangements.
• Perform activities related to the department.

Descrição da oferta de emprego

Responsibilities

• The collections analyst works as part of a team and understands how each person’s work contributes to achieving results, continuously pursuing professional and personal improvement.
• Perform active and passive collections (phone / emails / letters / notices / Digisac / in person).
• Generate reports relevant to the department.
• Formalize payment agreements.
• Handle email negotiations and correspondence.
• Assist condominium managers (síndicos).
• Respond to requests from attorneys.
• Generate account reconciliation reports for the client (delinquency vs. agreements vs. collection history).
• Prepare documentation for debt protest procedures.
• Respond to tickets submitted on the website.
• Monitor the fulfillment of agreed arrangements.
• Perform activities related to the department.