Collections Analyst

Ecolab Life Sciences; Buenos Aires; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

An established industry player is seeking a detail-oriented Collections Analyst to enhance their payment collection processes. In this role, you will manage delinquent accounts, communicate with customers, and ensure timely payments while reporting progress to leadership. This position offers an opportunity to contribute to improving credit management efficiency in a dynamic environment. If you have a knack for organization and problem-solving, this role is perfect for you to make a significant impact.

Qualificações

• 3+ years of experience in Collections teams.
• Proficiency in SAP and Microsoft Office.

Responsabilidades

• Handle payment collections through calls and emails.
• Reconcile banking discrepancies and manage direct debits.
• Report monthly progress to collections leaders.

Conhecimentos

SAP

Microsoft Excel

Organizational Skills

Communication Skills

Analytical Skills

Formação académica

Bachelor's degree in finance, accounting, or business

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Join to apply for the Collections Analyst role at Ecolab Life Sciences

The Collections Analyst is responsible for collecting payments from delinquent customers, managing sales ledgers, and achieving monthly accounts receivable reduction targets. This involves reporting progress and issues to the collections leaders, assisting in enhancing Ecolab’s collection systems management, and providing detailed collection reports to the divisional business partners.

Responsibilities

1. Handle incoming and outgoing calls and emails for payment collection.
2. Update account statuses, including referrals, and transfer funds on accounts.
3. Follow up on received payments and pursue remittance details.
4. Identify and escalate queries promptly and request credit notes as needed.
5. Clear cash accounts through transfers and manage direct debit failures.
6. Reconcile banking discrepancies accurately.
7. Allocate payments made via BACS, cheque, and credit card.
8. Participate in projects aimed at improving the efficiency and effectiveness of Ecolab’s credit management processes.
9. Report monthly progress on activities, highlighting areas of concern to the collections leaders.

Basic Qualifications

1. 3+ years of experience working in Collections teams.
2. Proficiency in SAP.

Preferred Qualifications

1. Bachelor’s degree in finance, accounting, business or a related field.
2. Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained.
3. Credit experience and/or customer service experience related to large corporate customers.
4. Experience in Microsoft Office (Word, Outlook, and Access).
5. Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
6. Effective oral and written communication skills.
7. Demonstrated initiative and ability to work independently.
8. Self-motivated, detail-oriented, and process-oriented.
9. Proven analytical and problem-solving skills.
10. Strong critical thinking and decision-making skills.

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants, promoting diversity at all levels of the workforce. We recruit, hire, promote, transfer, and provide opportunities for advancement based on individual qualifications and job performance. We do not discriminate based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.