Client Success Manager

Adzymic; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An innovative ad-tech startup is looking for a Client Success Manager to enhance client relationships and drive the adoption of dynamic creative solutions. This role involves collaborating with account, product, and engineering teams to deliver exceptional creative proposals and strategies. You will manage project timelines, ensure high-quality creatives, and provide guidance on dynamic ad creation. The ideal candidate will possess strong communication skills and a proactive approach to project management. Join a forward-thinking company that is transforming the advertising landscape across multiple regions, including Brazil, and make a significant impact in the world of digital advertising.

Qualificações

• 2-4 years of experience in project management and digital creative execution.
• Fluency in Portuguese and English is essential.

Responsabilidades

• Drive client adoption of Adzymic’s Dynamic Creative Solutions.
• Collaborate with partners to ensure customer success.

Conhecimentos

Client Relationship Management

Communication Skills

Project Management

Digital Creative Conceptualization

Programmatic Media Advertising

Descrição da oferta de emprego

Direct message the job poster from Adzymic

Headquartered in Singapore, Adzymic is an ad-tech startup dedicated to helping publishers, brands, and agencies streamline their creative management processes and enhance display advertising performance.

Our next-generation Dynamic Creative Management Platform (DCMP) transforms display ads into high-performing advertising and performance marketing engines through an omni-channel strategy spanning mobile, desktop, and DOOH (Digital Out-of-Home). Adzymic's proprietary Smart Tag technology enables the scalable generation, optimization, and personalization of ads, leveraging machine learning and first-party data for superior results.

Incorporated in 2017, Adzymic has collaborated with leading media agencies, publishers, and brands across the APAC region. Since its inception, the company has also expanded its presence to new regions, including Australia, Mexico, Brazil, and France.

Role: Client Success Manager

We are seeking a Client Success Manager to join our team and work closely with our account, product, and engineering teams to deliver best-in-class creative proposals, customer success strategies, and campaign management. This role supports our clients and sales partners in Brazil and ensures successful adoption and execution of Adzymic’s dynamic creative solutions. The ideal candidate should have a strong understanding of digital creatives, design concepts, animation, and media, combined with excellent communication and account servicing skills. You’ll need to be highly motivated, detail-oriented, and capable of inspiring clients while collaborating with the product team to drive innovation.

Key Responsibilities

1. Serve as a product expert for Adzymic’s Dynamic Creative Solutions, driving client adoption.
2. Provide best practices and guidance on dynamic ad creation and creative strategies.
3. Collaborate with in-market reseller partners, ad operations, and product teams to ensure customer success.
4. Manage project timelines and work closely with the creative design team to deliver high-quality creatives within campaign periods.
5. Create mockups and collaborate with production engineers to maintain the highest creative standards.

Requirements

1. Proven experience in client relationship management and account servicing.
2. Demonstrated ability to take proactive ownership of projects and tasks.
3. Strong communication and interpersonal skills.
4. Some experience with and knowledge of programmatic media advertising.
5. Fluency in both Portuguese and English (written and spoken) is essential.
6. 2–4 years of experience in project management, digital creative conceptualization, and execution.

Seniority level

Entry level

Employment type

Full-time

Industries

Advertising Services