Client Service Executive

Willis Towers Watson; São Paulo; Híbrido; BRL 40.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking a dedicated Client Service Executive to join their dynamic team. This role offers an exciting opportunity to provide exceptional service to a diverse portfolio of clients across various sectors. You will be instrumental in managing client relationships, optimizing revenue, and ensuring effective service delivery. The company promotes a collaborative culture and offers ample opportunities for career growth and professional development. With a hybrid work style, you can enjoy the flexibility of working from home while contributing to a culture of inclusivity and recognition. If you are passionate about client service and ready for new challenges, this role is perfect for you.

Serviços

Career Growth Opportunities

Collaborative Culture

Recognition and Rewards

Flexible Work from Home

Qualificações

• Proven track record in delivering outstanding client service.
• Technical knowledge of Commercial Insurance programmes.

Responsabilidades

• Manage client relationships and deliver profitable business solutions.
• Optimize revenue from new and existing clients across various sectors.
• Ensure effective communication for maximum service delivery.

Conhecimentos

Client Relationship Management

Communication Skills

Negotiation Skills

Influencing Skills

Workload Management

Team Player

Formação académica

Dip CII (or willingness to pursue)

Descrição da oferta de emprego

Description

Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.

Why Join Us?

Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued.
Career Growth: Enjoy ample opportunities for professional development and career advancement.
Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.
Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.
Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff, and Leeds.

About the Role:

In this role, you'll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.

Key Responsibilities:

1. Client Relationship Management: Understand clients' business and risk management needs, establish and maintain active relationships with primary stakeholders and decision-makers, and deliver profitable business solutions.
2. Placement Management: Optimize revenue from new and existing clients using a range of placement channels and markets.
3. Operational & Service Delivery: Communicate effectively with clients, colleagues, and markets to maximize service delivery levels.

Qualifications

The Requirements

What We're Looking For:

1. Proven track record of delivering outstanding client service.
2. Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance.
3. Strong communication, negotiation, and influencing skills.
4. Ability to manage your workload and balance competing priorities.
5. Team player who works effectively in various teams.
6. Working towards or have gained a Dip CII or willing to do so.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.