Client Relationship Specialist

Jobgether SRL; Brasil; Presencial; BRL 70 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation aligned with‑

Resumo da oferta

Jobgether SRL is seeking a Client Relationship Specialist in Brazil to manage strong, long-term client relationships in a fast-paced, global environment. You will act as the primary contact, ensuring excellent end-to-end service and leveraging cross-functional teams to meet client goals.

Key responsibilities include delivering services on schedule, communicating progress clearly, and proactively identifying client needs to drive growth across industries and international clients.

Qualificações

• Proven experience in client-facing roles such as client success, account management, hospitality, or sales support.
• Strong communication and interpersonal skills; able to build trust and manage relationships effectively.
• Ability to manage multiple priorities in a fast-paced, high-volume environment with strong attention to detail.
• Proactive problem-solving mindset to address client needs.

Responsabilidades

• Build, manage, and maintain strong, long-term client relationships.
• Coordinate delivery of services aligned with client goals and timelines.
• Communicate progress clearly to internal teams and clients.
• Identify client growth opportunities and collaborate with sales and delivery teams to drive success.
• Handle client requests, questions, and escalations with professionalism and empathy.
• Support data updates, system management, and scheduling coordination.
• Identify risks and resolve issues to ensure smooth client workflows.

Conhecimentos

Client facing

Communication

Relationship management

Multitasking

Empathy

Attention to detail

Organizational skills

Problem solving

Adaptability

Ferramentas

CRM systems

Descrição da oferta de emprego

Client Relationship Specialist

Empresa : Jobgether Tipo de Emprego : Periodo Integral Brazil

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Relationship Specialist based in Brazil.

This is a client-facing role focused on building strong, long-term relationships and ensuring an excellent end-to-end customer experience within a fast-paced, global demand generation environment. You will act as a key point of contact for clients, helping them achieve their engagement and growth objectives through structured communication and proactive support. The role blends relationship management, operational coordination, and problem-solving in a highly dynamic setting where priorities can shift quickly. You will collaborate closely with internal teams to ensure seamless delivery of services and timely resolution of client needs. A strong emphasis is placed on communication quality, empathy, and attention to detail. This is an opportunity for someone who thrives in service-oriented roles and enjoys working across multiple industries and stakeholders in an international environment.

Accountabilities

• Build, manage, and maintain strong, long-term relationships with clients, ensuring satisfaction and trust throughout the engagement lifecycle.
• Coordinate the successful delivery of services aligned with client goals, timelines, and expectations.
• Communicate progress on ongoing initiatives clearly and consistently to both internal teams and external stakeholders.
• Support client growth opportunities by identifying needs and collaborating with sales and delivery teams to drive account success.
• Handle client requests, questions, and escalations with professionalism, empathy, and solution-oriented thinking.
• Support operational and administrative tasks such as data updates, internal system management, and scheduling coordination.
• Ensure smooth execution of client workflows by proactively identifying risks and resolving issues before they escalte.

Requirements

• Proven experience in client-facing roles such as client success, account management, hospitality, or sales support.
• Strong communication and interpersonal skills, with the ability to build trust and manage relationships effectively.
• Ability to manage multiple priorities in a fast-paced, high-volume environment with strong attention to detail.
• Strong problem-solving mindset with the ability to proactively identify and address client needs.
• Empathy and customer-centric approach to understanding and resolving client challenges.
• Organizational skills with the ability to coordinate tasks across teams and systems efficiently.
• Comfortable working in dynamic environments where adaptability and responsiveness are essential.

Benefits

• Competitive compensation aligned with experience and market standards.
• Opportunity to work in a global, fast-growing demand generation environment.
• Exposure to multiple industries and international clients.
• Career development opportunities in client success and account management paths.
• Collaborative and supportive team culture focused on learning and performance.
• Dynamic work environment with varied responsibilities and continuous learning opportunities.
• Inclusive workplace committed to diversity, equity, and professional growth.