Careers

CMR Surgical; Brasil; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading medical devices company in Brazil is looking for a Clinical Sales Specialist to join its innovative team. This role focuses on managing projects and educating hospital staff about their revolutionary surgical robot, Versius. Successful candidates will have a strong background in operating processes, excellent communication skills, and the ability to work autonomously while supporting cross-functional teams.

Serviços

Competitive salary and bonus

Non-contributory pension

Private healthcare

Annual personal day

Enhanced parental leave

Support for wellbeing and family-related leaves

Qualificações

• Experience in Operating Room process management or hospital staff education.
• Proven ability in customer and peer training with advanced clinical technology.
• Fluency in Portuguese with excellent English skills.

Responsabilidades

• Coordinate customer stakeholders to ensure successful implementation of clinical cases.
• Provide technical support and training in the Operating Room.
• Monitor success of robotic programs through Service Delivery Reviews.

Conhecimentos

Operating Room process management

Customer training

Project management

Cross-functional collaboration

Interpersonal skills

Analytical skills

Formação académica

Life science or clinical/medical degree

Descrição da oferta de emprego

Want to get into the fast-growing world of surgical robotics? How about working in a commercial team with a radically different culture and a customer-focused approach to incentivising performance? CMR Surgical is recruiting for a Clinical Sales Specialist.

This role is based in Brazil and reports into our Commercial Latin America function.

About CMR Surgical

CMR is an exciting and evolving company committed to building a world-class medical devices company. Our innovation in next-generation surgical robots is supported by a diverse team of talented and supportive individuals.

Working here offers autonomy, opportunity, and visibility of your contributions. Join us to see what you’re capable of achieving.

Responsibilities

• Ensure success of implementation project plans, coordinating customer stakeholders to complete all phases on time and within budget while delivering an excellent customer experience. Plan and oversee subsequent phases of clinical cases at new Versius installations.
• Provide case support and troubleshooting in the Operating Room for trained surgical teams. Act as the primary contact for technical and support issues, ensuring swift communication. Record and track feedback and complaints for post-market surveillance and product improvement. Implement corrective actions as needed and provide ongoing guidance to maximize Versius utilization.
• Monitor the success of the robotic program through Versius Service Delivery Reviews, sharing insights with stakeholders and addressing corrective and preventative actions.
• Conduct Versius training for customers, guiding new surgical teams through their initial learning curve to foster a mature, sustainable, and cost-efficient service relationship.
• Support internal planning and forecasting, producing and sharing system utilization reports, and creating documentation to support implementation activities.
• Contribute to the creation of documentation and collateral to aid the implementation team.

As a rapidly evolving company, roles may change. Flexibility and willingness to support the team within the implementation remit are essential.

About you

To succeed, you should have:

• Experience in Operating Room process management or hospital staff education/training
• Business acumen suitable for an executive healthcare environment
• Proven ability in customer and peer training, especially with advanced clinical technology
• Experience in cross-functional collaboration
• Self-discipline and persistence for autonomous work
• Strong project management and organizational skills
• Excellent interpersonal and communication skills to build long-term relationships
• Business and analytical skills to assess profitability and scenarios

You must be fluent in Portuguese, with excellent English skills, and willing to travel 90% of the time.

Additional helpful qualifications include:

• Life science or clinical/medical degree or equivalent experience
• Experience with Minimal Access Surgery, Navigation, or Robotics

We value diversity and inclusion. We welcome applicants from underrepresented groups and are open to flexible, reduced, or hybrid working arrangements.

Why Join Us?

We offer a competitive salary, bonus, non-contributory pension, private healthcare (including pre-existing conditions), an annual personal day, and enhanced parental leave. We also support wellbeing and family-related leaves, including support for menopause, fertility, pregnancy loss, and gender reassignment.

Travel reimbursement is available for in-person interviews if needed.