Business Process Expert – Process Solutions & Design

Hitachi Automotive Systems Americas, Inc.; Guarulhos; On-site; BRL 180,000 - 280,000; Full time

Job summary

Hitachi Energy Brasil Ltda. is seeking a Business Process Expert – Digital Sales Integration to join the Digital Transformation Organization within the Transformers unit.

You will drive end-to-end process digitization, connect customer-facing activities with core systems, and establish global standards for enterprise tools and data. You will collaborate with sales, manufacturing, and IT partners to harmonize master data, optimize Quote-to-Cash, and ensure compliant, scalable solutions across

Qualifications

• Degree in IT, Business Administration, Engineering or related field.
• Experience in SAP SD and digital sales integration.
• Knowledge of master data management and data harmonization principles.
• Experience with CRM systems like Salesforce.
• Strong communication and global stakeholder management.
• Willingness to travel internationally 20–25%.

Responsibilities

• Drive end-to-end digital sales integration across the value chain.
• Collaborate with stakeholders to translate sales processes into scalable solutions.
• Harmonize master data across systems and regions.
• Monitor integration issues and ensure data consistency.
• Optimize Quote-to-Cash and related operational processes.
• Develop clear process documentation and best practices.
• Ensure compliance with regulations and internal guidelines.
• Support global programs and promote standard adoption.

Skills

SAP SD

Sales integration

Process mapping

Data harmonization

CRM systems

Stakeholder mgmt

Education

Degree in IT/Business/Engineering

Tools

Salesforce

SAP

ERP systems

Job description

Location: Guarulhos, São Paulo, Brazil

Job ID: R0144392

Date Posted: 2026-09-28

Company Name: HITACHI ENERGY BRASIL LTDA.

Profession (Job Category): Quality Management

Job Schedule: Full time

Remote: Yes

Job Description

The opportunity Hitachi Energy is seeking a Business Process Expert – Digital Sales Integration to join the Digital Transformation Organization (DTO) within the Business Unit Transformers. In this role, you will drive the digitalization and integration of end-to-end business processes across the full value chain, ensuring seamless operational execution. You will analyze, design, and optimize business processes, connecting customer-facing activities with core operational and manufacturing functions. By establishing global standards and driving consistent use of enterprise systems, you will support process harmonization, improve efficiency, and contribute to a scalable, data-driven organization. Working closely with cross-functional stakeholders, you will enable continuous improvement and support the company’s ongoing transformation toward a globally aligned operating model.

How you will make an impact

• Leverage deep understanding of end-to-end business processes to ensure seamless integration and alignment across digital platforms and core enterprise systems.
• Collaborate with business stakeholders to understand sales processes and translate them into scalable system solutions.
• Harmonize sales-related master data (customers, pricing, materials) across systems and regions.
• Monitor and resolve integration issues, ensuring data consistency and minimal disruption.
• Optimize Quote-to-Cash (Q2C) and operational processes across the full value chain.
• Drive process harmonization and standardization across regions, HUBs, and factories.
• Identify bottlenecks, deviations, and root causes, ensuring continuous improvement.
• Translate business needs into structured process and system requirements.
• Ensure alignment between business processes and digital solutions, enabling consistent data flow.
• Support global programs by promoting standard adoption and scalable solutions.
• Develop clear process documentation and best practices to support global adoption.
• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Background

Degree in Information Technology, Business Administration, Engineering, or a related field.

Experience

• Experience in SAP Sales and Distribution (SD) and digital sales integration.
• Strong understanding of end-to-end business processes, including Quote-to-Cash and operational value chains.
• Proven experience in process mapping (as-is / to-be), process modeling, and standardization initiatives.
• Experience working with integrated system landscapes supporting business processes.
• Exposure to Salesforce or similar CRM systems and/or e-commerce platforms is required.
• Knowledge of master data management and data harmonization principles.
• Ability to analyze complex system landscapes and design effective integration solutions.
• Strong communication and stakeholder management skills, with experience working in global environments.
• Knowledge of SAP modules such as MM (Materials Management) and PP (Production Planning) is considered an advantage.
• Experience in large-scale digital transformation or SAP implementation projects is an advantage.

Travel

Willingness to travel internationally (approximately 20–25%) depending on business needs.

Accessibility and accommodation

All our job openings are also open to people with disabilities (PwD). The company is open to making workplace accommodations.

Company culture

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Contact

E-mail us for data privacy inquiries or technical support.

Legal and compliance

Use of Al and automated tools in recruitment: As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks: As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.