Business IT Systems Analyst

TD SYNNEX Co.; São Paulo; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a passionate Business Analyst to bridge the gap between business and technology. In this role, you'll collaborate with cross-functional teams to drive impactful technology solutions and optimize operational systems. Your expertise will help define user needs, translate them into actionable requirements, and enhance organizational efficiency. With a hybrid work model, this position offers flexibility while fostering professional growth and a commitment to diversity and inclusion. If you're ready to make a difference in a dynamic environment, this opportunity is for you!

Serviços

Elective Benefits

Career Growth Programs

Life Empowerment Assistance Program

Diversity, Equity & Inclusion Initiatives

Onboarding Networking Programs

Community Participation Opportunities

Qualificações

• 5+ years of experience in business analysis or related areas.
• Ability to create inclusive, user-friendly documentation.
• Experience supporting software/system development projects.

Responsabilidades

• Partner with stakeholders to define scope and user needs.
• Translate business needs into functional and technical requirements.
• Support user testing efforts and coordinate with QA teams.

Conhecimentos

Data Analysis

Data Analytics

Microsoft Power Business Intelligence (BI)

MySQL

Project Management

Structured Query Language (SQL)

Analytical Skills

Problem-Solving Skills

Communication Skills

Formação académica

Bachelor’s degree in Business Administration

Bachelor’s degree in Computer Science

Bachelor’s degree in Finance

Bachelor’s degree in Information Systems

Ferramentas

Power BI

MySQL

MS Project

Descrição da oferta de emprego

About the Role

As a Business Analyst at TD SYNNEX, you will collaborate with cross-functional teams and stakeholders to understand business needs, drive technology solutions, and optimize operational systems. You will lead efforts to elicit, analyze, and document user requirements, translating them into functional specifications for development teams. Your work will directly support impactful decisions, enhance systems, and strengthen our organizational efficiency.

This is a role for individuals passionate about bridging business and technology to drive inclusive, scalable solutions.

What You'll Do:

• Partner with project managers and stakeholders to define scope, priorities, and user needs.

• Identify and understand diverse user classes and their unique requirements.

• Gather insights through interviews, surveys, workshops, and data analysis.

• Translate business needs into clear, actionable functional and technical requirements.

• Lead or support design sessions, develop interface prototypes, and support system design.

• Analyze, validate, and document requirements, ensuring consistency and feasibility.

• Develop visual tools such as diagrams, charts, and process flows to clarify complex systems.

• Support and lead user testing efforts; coordinate with QA and Training teams.

• Recommend solutions based on ROI, cost-benefit, and system efficiency analyses.

• Monitor and report on requirement lifecycle status; communicate changes clearly.

• Support knowledge sharing by mentoring junior team members and facilitating system orientation.

What We're Looking For:

• Bachelor’s degree in Business Administration, Computer Science, Finance, Information Systems, or a related field.

• 5+ years of experience in business analysis or related areas.

• Effective communication skills in English and Portuguese are required. Spanish language skills are highly desirable and will support broader collaboration in the LATAM region

• Experience supporting software/system development and implementation projects.

• Strong analytical, statistical, and problem-solving skills.

• Ability to create inclusive, user-friendly documentation and translate technical concepts for non-technical audiences.

• Proficiency in SQL (MySQL, Vertica preferred), Power BI, and data analysis tools.

• Knowledge of project management software (e.g., MS Project).

• Basic familiarity with scripting languages and operating systems is a plus.

• Demonstrated ability to work cross-functionally with diverse teams and adapt to culturally varied environments.

• A customer-centric mindset and strong commitment to collaboration, integrity, and innovation.

Working Conditions

• Hybrid Model: Flexible mix of remote and in-office work, supporting work-life balance.

• Inclusive Culture: We are committed to fostering a welcoming, respectful, and equitable environment for all.

• Professional Growth: Join a global organization that values learning, development, and internal mobility.

• Team Collaboration: Engage with colleagues across borders and departments, leveraging diverse experiences to achieve common goals.

Key Skills

Data Analysis, Data Analytics, Microsoft Power Business Intelligence (BI), MySQL, Project Management, Structured Query Language (SQL)

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!