Business Analyst

99; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Une entreprise de technologie et mobilité recherche un Analyste d'Affaires pour rejoindre son équipe de gouvernance de qualité. Le candidat idéal alliera compétences analytiques et esprit d'équipe dans un environnement dynamique et axé sur les données. Ce rôle offre la possibilité de contribuer à des projets innovants et d'améliorer l'expérience utilisateur au sein d'une des entreprises les plus prometteuses dans le secteur.

Serviços

Environnement dynamique

Opportunités de croissance professionnelle

Culture d'inclusion et diversité

Qualificações

• Maîtrise de l'anglais avancé.
• Compétences en analyse de données et prise de décision basée sur les données.
• Expérience de travail avec une approche pratique.

Responsabilidades

• Concevoir la stratégie de gouvernance de la qualité pour améliorer la perception de la valeur utilisateur.
• Définir des politiques basées sur le comportement et identifier des possibilités d'amélioration.
• Réviser périodiquement les politiques pour assurer la conformité.

Conhecimentos

Excel

Analyse de données

Résolution de problèmes

Pensée critique

Esprit d'équipe

Descrição da oferta de emprego

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About The Company

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

About The Company

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

About The Team/role

Our Operations Analyst will work in 99’s Quality Governance team, focused on creating and ensuring the quality standards aiming at improving user's value perception. Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever.

Also, this data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. Be prepared for a fast paced, challenging and joyful environment. Never a dull moment! This data driven role calls for a combination of consumer inspired analytical thinking & interpersonal ability and day to day operations execution.

In this role, you'll be...

• Designing the Quality Governance strategy, ensuring quality drives trust and raising potential mitigation plans for critical risks.
• Building the scope and capabilities from the ground up. Improving the user's value perception by creating and ensuring quality standards.
• Defining behavior-driven policies using education and control tactics.
• Identifying opportunities for improvement and innovation in platform policies.
• Periodically reviewing policies to ensure compliance with local laws and industry standards.
  
  
  

We're eager to be in touch because you have...

• Advanced English;
• Strong problem-solving skills;
• Skilled in data analytics and experience in data-driven decision making;
• Master Excel business analytics;
• Hands-on approach with bias to action;
• Independent and strong critical thinking;
• Mission-driven entrepreneurship and strong team spirit.
  
  
  

You'll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Software Development

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