Business Analyst

Tata Consultancy Services; Fortaleza; Presencial; BRL 105 000 - 135 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Life insurance

Gympass

TCS Cares – 24/7 support

Partnership with SESC

Reimbursement of Certifications

Free Learning Portal — Online courses

International experience opportunity

Discount partnerships withUniversities

Bring Your Buddy bonus

TCS Gems – Recognition

Xcelerate – Mentoring Platform

Resumo da oferta

Tata Consultancy Services in Fortaleza, Brazil is seeking a skilled Business Analyst to translate user needs into clear requirements and drive backlog clarity across squads. Join a global IT leader where you will write user stories, define acceptance criteria, analyze data, and collaborate with product owners, developers, and QA to deliver high-quality digital solutions.

You will work in an Agile environment, using JIRA/Confluence, SQL data exploration, and customer journey mapping to inform

Qualificações

• 3+ years’ experience as Business Analyst.
• Proven knowledge of product and industry best practices.
• Strong written and verbal English; comfortable with technical documentation.
• Solid understanding of customer journeys and customer experience.
• Intermediate SQL for ad-hoc queries and data analysis.
• Experience managing product backlogs and release plans; tracking team metrics and removing blockers.

Responsabilidades

• Own translation of user needs into detailed, ready-to-build requirements for the squad.
• Define and document benefit hypotheses and testable acceptance criteria for backlog features.
• Write clear, unambiguous user stories and acceptance criteria using BDD/Gherkin, user-centric principles and INVEST.
• Use quantitative data to influence product decisions and operationalize PO-approved plans.
• Partner with the PO to ensure backlog alignment with business priorities.
• Keep work 2–3 sprints ahead of the squad; ensure each feature meets DoR and DoD and is sprint-ready.
• Partner with the Scrum Master to assess team capacity, participate in rituals, and help define DoR/DoD.
• Facilitate and lead refinement sessions with the squad.
• Map and manage interdependencies across products and teams; coordinate with PO and Product Manager.
• Identify key unknowns, propose alternatives, and manage spikes within sprints to reduce risk.
• Communicate product vision and functional intent to developers and testers; drive improvements to user experience.
• Communicate risks and impediments; support trade-offs and ROAM-based decision making with the PO.
• Document confirmed business processes as authoritative references for stakeholders.
• Identify process bottlenecks and collaborate with PO, SM, QA/TQ and the squad to mitigate them.
• Support and/or facilitate system demos (inspect-and-adapt) as needed.
• Support UAT activities as required (write scripts and/or guide business users on test execution).

Conhecimentos

English

SQL

Agile methodologies

Backlog management

Data analysis

Stakeholder communication

Ferramentas

JIRA

Confluence

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world! Here you can transform your career!

Why to join TCS?

Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for a Business Analyst.

In this role you will:

• Own translation of user needs into detailed, ready-to-build requirements for the squad.
• Define and document benefit hypotheses and testable acceptance criteria for backlog features.
• Write clear, unambiguous user stories and acceptance criteria using BDD/Gherkin, user-centric principles and INVEST.
• Use quantitative data to influence product decisions and operationalize PO-approved plans.
• Partner with the PO to ensure backlog alignment with business priorities (PO retains final prioritization, scope changes and release sign-off).
• Keep work 2–3 sprints ahead of the squad; ensure each feature meets DoR and DoD and is sprint-ready.
• Partner with the Scrum Master to assess team capacity, participate in rituals, and help define DoR/DoD.
• Facilitate and lead refinement sessions with the squad.
• Map and manage interdependencies across products and teams; coordinate with PO and Product Manager.
• Identify key unknowns, propose alternatives, and manage spikes within sprints to reduce risk.
• Communicate product vision and functional intent to developers and testers; drive improvements to user experience.
• Communicate risks and impediments; support trade-offs and ROAM-based decision making with the PO.
• Document confirmed business processes as authoritative references for stakeholders (end users, development, IT support).
• Identify process bottlenecks and collaborate with PO, SM, QA/TQ and the squad to mitigate them.
• Support and/or facilitate system demos (inspect-and-adapt) as needed.
• Support UAT activities as required (write scripts and/or guide business users on test execution), depending on the product.

Requirements:

• 3+ years’ experience as Business Analyst.
• Proven knowledge of product and industry best practices.
• Strong technical written and verbal English; comfortable with technical documentation.
• Solid understanding of customer journeys and customer experience.
• Intermediate SQL for ad-hoc queries and data analysis.
• Experience managing product backlogs and release plans; tracking team metrics and removing blockers.
• Proficient with Agile frameworks (Scrum, Kanban, SAFe) and tools (JIRA, Confluence).
• Data Modeling & Architecture: Data warehousing, Data lakes, Data pipelines.
• Deep understanding of business processes and high-quality digital product delivery.
• Nice to have: IIBA (business analysis) or PSPO/CSPO (Product Owner) certifications — PSPO/CSPO useful if the candidate may act as an ad-hoc deputy PO.

What do we offer?

• Health insurance
• Life insurance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform
• Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
• At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!