Billing Operations Analyst

VTEX; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Join a leading company as a Billing Operations Analyst, responsible for ensuring financial efficiency and managing customer billing. This role involves collaboration with sales and customer success teams, conducting audits, and optimizing operational costs. Ideal candidates have strong analytical skills and experience in financial operations, with a focus on process improvements. Enjoy a flexible work schedule and comprehensive benefits while being part of an innovative team.

Serviços

Health, dental, and life insurance

Language development incentive

Flexible meal allowance

Extended parental leaves

Flexible work schedule

Financial assistance for home setup

Wellness program

Qualificações

• Experience in Billing, Revenue Assurance, or Financial Operations.
• Familiar with SaaS platforms.
• Proficient in Excel or Google Sheets.

Responsabilidades

• Ensure accurate and timely billing for all clients.
• Conduct audits to identify accounts without valid contracts.
• Monitor and analyze operational costs for optimization.

Conhecimentos

Analytical skills

Attention to detail

Interpersonal skills

Communication skills

Problem-solving

Ferramentas

Excel

Google Sheets

Power BI

Tableau

Descrição da oferta de emprego

Join to apply for the Billing Operations Analyst role at VTEX

About The Role

As a Billing Operations Analyst, you will join our Customer Growth team at Weni by VTEX, a business unit of VTEX. You will be responsible for ensuring the financial and operational efficiency of the Weni platform by managing accurate customer billing, overseeing active and inactive contracts, and controlling operational costs with a focus on optimization and performance.

What you will do

1. Ensure accurate and timely billing for all Weni clients;
2. Conduct regular audits to identify active accounts without a valid contract;
3. Work closely with the Sales and Customer Success teams to resolve contractual issues;
4. Monitor and analyze operational costs, identifying opportunities for optimization;
5. Develop periodic reports with insights and proposals for financial and operational improvements;
6. Support the development of automated billing and contractual compliance processes;
7. Review and ensure the accuracy of variable compensation calculations based on billed contracts.

Who you are

1. Experienced in Billing, Revenue Assurance, Financial Operations, or similar areas.
2. Familiar with SaaS platforms and related technologies.
3. Strong analytical skills and keen attention to detail.
4. Excellent interpersonal and communication skills.
5. Able to propose practical and efficient solutions to operational challenges.
6. Proficient in Excel or Google Sheets for financial analysis and management reporting.

Nice to have

1. Experience with process automation.
2. Knowledge of data analysis tools such as Power BI or Tableau.
3. Intermediate to advanced English proficiency.

About VTEX

VTEX (NYSE: VTEX) is the complete commerce platform that delivers efficiency and less maintenance to organizations seeking to modernize their tech stack. Trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, with 3,400 active online stores across 43 countries.

Founded in 2000, VTEX has a presence in Latin America, North America, Europe, and Asia, with over 1,300 employees. Visit www.vtex.com for more information.

At VTEX, you will work in a challenge-driven environment and collaborate with talented peers. Join us and be unstoppable together.

About Weni By VTEX

Weni by VTEX is dedicated to enterprise customer experience solutions powered by AI, redefining sales and post-sales journeys through hyperautomation and data integration into conversational channels.

Benefits

• Health, dental, and life insurance with national coverage;
• Language development incentive (English, Spanish, Portuguese);
• Flexible meal allowance;
• Extended parental leaves;
• Flexible work schedule and remote-first culture;
• Financial assistance for home setup;
• Wellness program;

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Software Development