Back Office Analyst

Watu Credit; Agudos; Presencial; BRL 80 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salaries and benefits

Resumo da oferta

Watu Credit in Agudos, Brazil, is seeking an experienced professional for KYC/KYB analysis and compliance management. Your role will involve validating registration details and ensuring adherence to internal standards.

The ideal candidate will have solid experience in back-office operations and be fluent in English. You will be responsible for identifying discrepancies, maintaining due diligence records, and supporting cross-functional teams in compliance risks.

Qualificações

• Experience in KYC/KYB processes.
• Solid experience in back-office operations, registrations, and/or fraud prevention.
• Knowledge of fraud prevention tools and data analysis.
• Fluent in English.

Responsabilidades

• Perform KYC/KYB analysis and review documents and contracts.
• Conduct thorough KYC and KYB checks for individuals and legal entities.
• Validate customer and business registration details for accuracy.
• Identify discrepancies or potential fraud indicators and report them.
• Maintain up-to-date due diligence records.

Conhecimentos

KYC/KYB processes

Communication skills (written and verbal)

Excel proficiency

Python knowledge

SQL knowledge

Data analysis

Registration management systems

Workflow automation tools (Zapier, Make)

Formação académica

Completed degree

Descrição da oferta de emprego

Salaries and benefits are competitive with the market.

Responsibilities

• Perform KYC/KYB analysis and review documents and contracts.
• Conduct thorough KYC and KYB checks for individuals and legal entities.
• Validate customer and business registration details for accuracy, compliance, and completeness.
• Review submitted contracts and supporting documentation for authenticity and adherence to internal standards.
• Identify discrepancies or potential fraud indicators and promptly report and elevate cases to relevant teams.
• Ensure compliance with regulatory and company policies related to onboarding and verification.
• Conduct due diligence checks on new and existing clients, dealers, and partners.
• Analyze risk factors, ownership structures, business activities, and customer profiles to confirm legitimacy.
• Maintain up‑to‑date due diligence records and ensure timely renewal or refresh cycles.
• Assess operational, fraud‑related, and compliance risks throughout onboarding and throughout the customer lifecycle.
• Collaborate with Risk, Compliance, and Collections teams to address identified risks and recommend mitigation actions.
• Support the development of risk management frameworks, controls, and process improvements.
• Accurately and timely register all customer information in the system.
• Maintain and update customer profiles, contracts, and documentation in the database.
• Identify errors, duplications, or missing information and resolve them to uphold data quality and integrity.
• Support cross‑functional teams with data extraction, reporting, and analysis when required.
• Track, validate, and monitor all required documentation across the customer journey for completeness.
• Conduct routine audits of customer files, contracts, and digital records to ensure adherence to internal policies.
• Report anomalies, gaps, or non‑compliance issues and support corrective actions.
• Maintain an organized and secure document management system in line with data protection requirements.
• Provide training to sales teams on documentation requirements, KYC/KYB standards, and data quality expectations.
• Offer continuous support by clarifying process updates, compliance expectations, and best practices.
• Share regular insights on common errors, trends, or compliance risks to improve frontline accuracy and efficiency.
• Collaborate with Sales leadership to ensure onboarding processes remain seamless and compliant.

Qualifications

• Experience in KYC/KYB processes.
• Experience with workflow automation tools such as Zapier or Make.
• Excellent written and verbal communication skills.
• Proficiency in Excel, registration management systems, and Google tools.
• Basic knowledge of Python, SQL, and BI.
• Completed degree.
• Solid experience in back‑office operations, registrations, and/or fraud prevention.
• Knowledge of fraud prevention tools and data analysis.
• Fluent in English.

Language

English (fluent). Portuguese is a strong advantage.