AVS Brand Sr Team Lead, HPC, AVS Brand Sr Team Lead, HPC

Amazon; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A Amazon Brasil está procurando um Senior Vendor Services Team Lead para gerenciar uma equipe de especialistas em marcas. O profissional será responsável por melhorar o desempenho e a satisfação dos fornecedores, além de impulsionar a produtividade da equipe. O candidato ideal possui experiência em varejo e habilidades de gestão de pessoas.

Qualificações

• Experiência em varejo, moda, bens de consumo ou consultoria.
• Experiência em gestão de pessoas desejável.
• Proficiência em inglês, escrita e verbal.

Responsabilidades

• Gerenciar relacionamento com fornecedores e equipes para impactar resultados.
• Liderar equipe de especialistas, gerando impacto nos negócios.
• Auditar métricas regularmente para otimizar experiência de fornecedores.

Conhecimentos

Gestão de Pessoas

Proatividade

Construção de Relacionamentos

Desempenho Business

Excelência em Atendimento ao Cliente

Formação académica

Bacharelado

Descrição da oferta de emprego

At Amazon Brazil, we value Diversity, Equity, and Inclusion (DEI) in all our job positions. We act intentionally to ensure our internal environment reflects the plurality of the businesses we serve and the customers we support.

In Brazil, we have a Diversity, Equity, and Inclusion squad composed of representatives from different roles and areas, recognizing that this agenda benefits from diverse perspectives and experiences. Our leadership is committed to sharing and acting on our leadership principles, with the goal of ‘Strive to Be Earth's Best Employer’. We understand that ‘Success and Scale Bring Broad Responsibility’ and are dedicated to continuous improvement.

Our affinity groups are volunteer-led, representing various businesses, and play an active role in defining our DEI strategies. They serve as ambassadors of this agenda and will support new team members from Day 1. Our groups include: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People With Disabilities, with the latter to be launched in 2022.

Amazon is seeking a Senior Vendor Services (SVS) Team Lead to manage a team of Brand Specialists. The SVS team helps Amazon’s strategic vendors grow and enhances customer experience by optimizing selection, availability, operational efficiency, catalog quality, and marketing.

The Team Lead will be responsible for delivering impact to vendors through their team, focusing on improving vendor performance, satisfaction, and team productivity. Collaboration with Vendor Managers and Category Leaders will be essential for strategic alignment and decision-making. The role also involves contributing to service innovation and continuous improvement.

Key responsibilities include:

1. Partnering with Vendor Managers, Account Managers, and retail functions to set priorities and goals based on vendor needs.
2. Managing relationships with key vendors subscribed to SVS.
3. Leading a team of Brand Specialists, managing joint business plans, and delivering business impact.
4. Regularly auditing metrics to improve vendor and employee experience across categories.
5. Driving adoption of tools and offshore processes to boost productivity.
6. Developing team skills and resources, fostering talent growth.

Qualifications include:

• Bachelor's degree.
• Experience in retail, fashion, consumer goods, or consulting.
• Proactive ownership and business performance drive.
• Ability to build effective stakeholder relationships.
• Business proficiency in English (written and verbal).
• People management skills.

Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations during the application or onboarding process, please visit this link for more information. If your region isn’t listed, contact your Recruiting Partner.