Agendador

ALS Limited; Campinas; Hybride; BRL 24 000 - 36 000; Plein temps

Résumé du poste

ALS Limited in Campinas, Brazil, is seeking an Agendador to join on-site. You will engage participants by phone and WhatsApp, schedule studies, and support daily operations.

This role involves registering participants, updating spreadsheets, and assisting reception with inquiries and scheduling. No sales; focus on client support and data accuracy.

Qualifications

• Experience in customer service or call center communications.
• Ability to schedule participants and manage inquiries.
• Good organizational skills and data entry accuracy.

Responsabilités

• Conduct outreach to recruit and schedule participants by phone and WhatsApp.
• Register new participants in the system and fill control sheets.
• Assist with reception to answer questions and schedule participants.

Connaissances

Customer service

Call center

Phone communication

Portuguese language

Outils

WhatsApp

Excel

Description du poste

# Join the ALS Team!## AgendadorApply: On Site: Campinas, Brazil: Full time: Posted Today: R9907At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.Captação e Agendamento de participantes de forma ativa via telefone e demais ferramentas internas, para realizar as pesquisas;Atender as pessoas participante receptivo via telefone e ferramenta de WhatsApp, para resolução de dúvidas, reclamações, agendamentos entre outros;Cadastrar novos participantes em sistema;Preencher planilhas e formulários de controle do setor;Acompanhar inclusões de participantes nos estudos, para garantir e entregar os participantes necessários;Suporte na Recepção para tirar dúvidas, agendar participantes e outras açõesExemplo de tipo de trabalho: pessoas que fazendo atendimento ao cliente em call centers ativo, receptivo ou backoffice, atividades ligadas a vendas ativas de produtos ou cobranças, entre outrosIMPORTANTE: NÃO VENDEMOS PRODUTOS, OFERECEMOS SERVIÇOS COM BENEFÍCIOS.**Working at ALS**The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.**Everyone Matters**ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.**Eligibility** To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.**How to apply** Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.