After-Sales Engineer

TBEA XI'AN ELECTRIC TECHNOLOGY CO., LTD.; São Paulo; On-site; BRL 33,480 - 50,220; Full time

Job summary

A leading technology firm in Brazil, São Paulo is seeking an entry-level professional in Renewable Energy Semiconductor Manufacturing. Responsibilities include collecting equipment fault information, conducting inspections, and providing maintenance support for key projects. Ideal candidates should have a major in Electrical, Automation, or Mechatronics and previous experience in the PV and BESS industry. The position requires frequent travel and the ability to work under pressure, with a dedication to problem-solving.

Qualifications

• Experience in PV and BESS industry and after-sales service.
• Ability to travel frequently.

Responsibilities

• Collect and report equipment fault information.
• Conduct inspection of arrived goods.
• Analyze replacement spare parts and report.
• Provide maintenance support for key projects.
• Implement R&D requirements and report.
• Forecast spare parts demand and report.

Skills

Electrical knowledge

Problem-solving

Ability to work under pressure

Good knowledge of Power Electronics

Education

Major in Electrical, Automation, Mechatronics or related fields

Job description

Responsibilities

1. Collect equipment fault information (including historical data, fault recordings, etc.) and report/feedback to the regional supervisor.
2. Conduct inspection of arrived goods and request the client/owner to sign the goods receipt.
3. Review the quantity of replacement spare parts for the client, conduct a preliminary analysis of the reasons for replacement, and report/feedback to the regional supervisor.
4. Provide maintenance and follow-up support for key client projects.
5. Execute and implement the requirements from the R&D team, provide the estimated completion time, and report/feedback to the regional supervisor.
6. Forecast the on-site spare parts demand (3 months in advance) and report/feedback to the regional supervisor.

Requirements

• Major in Electrical, Automation, Mechatronics and other related fields.
• Previous experience in PV, BESS industry and equipment, electrical expertise, after-sales service, on-site operation and related experience.
• Ability to travel frequently.
• Ability to work under pressure.
• Dedication to problem solving.
• Good knowledge of Power Electronics and MV electrical equipments.

Seniority level

Entry level

Employment type

Full-time

Job function

Renewable Energy Semiconductor Manufacturing