Account Manager, Amazon

Amazon; São Paulo; Presencial; BRL 60.000 - 120.000; Tempo integral

Resumo da oferta

Join a dynamic Marketplace team at a forward-thinking company where you will be an Account Manager, driving seller success and promoting growth. This role is pivotal as you will connect industry insights to enhance seller experiences and influence product strategies. With a focus on strategic problem-solving and relationship-building, you will help top-performing sellers navigate their challenges. Your contributions will directly impact the growth of the Brazil Marketplace, making this a high-impact opportunity for those who thrive in a KPI-driven environment. If you are passionate about driving measurable results, we invite you to apply and make a difference.

Qualificações

• Experience in prospecting, qualifying, and cold-calling companies.
• Strong pipeline management skills and familiarity with CRM tools.

Responsabilidades

• Manage a pipeline of merchants to meet/exceed quarterly targets.
• Educate merchants on Amazon’s delivery and customer experience standards.
• Analyze reports and track development results for merchants.

Conhecimentos

Strategic Problem-Solving

Relationship Building

Data-Driven Decision Making

Sales Strategy Development

Pipeline Management

Ferramentas

Salesforce

CRM Tools

Descrição da oferta de emprego

Amazon team is looking for Account Managers to join its team based in Sao Paulo, Brazil.

A key focus of your role will be promoting and driving adoption of Amazon's pillars, unlocking new avenues for growth. Utilizing your understanding of industry trends and seller pain points, you will map new business opportunities, such as selection gaps in specific subcategories, and connect this valuable information to inform our overall sales strategy.
Your role as the voice of the seller is crucial - you will escalate feedback to the appropriate teams and collaborate cross-functionally to improve Amazon's products, services, processes, systems, and tools. This is a high-impact position where you will have the opportunity to make a tangible difference in the lives of our top-performing sellers. If you thrive on strategic problem-solving, relationship-building, and driving measurable results, we invite you to join our dynamic Marketplace team.

Key job responsibilities:

1. Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets.
2. Work closely with merchants, educating them about Amazon’s high standards of Delivery and Customer Experience.
3. Recommend the most suitable shipping solutions to enhance the seller and customer experience.
4. Guide sellers on best practices for improving key inputs like selection, shipping, pricing, and catalog quality.
5. Learn and understand the specificities of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants.
6. Track and report development results, analyze, interpret reports and information for your portfolio of merchants.
7. Prioritize your time optimally to achieve your targets in a KPI-driven environment.
8. Demonstrate a strategic, data-driven approach to problem-solving and decision-making.
9. Drive measurable results that contribute to the sustained growth of the Brazil Marketplace.

BASIC QUALIFICATIONS

- Experience prospecting, qualifying, and cold-calling companies.

PREFERRED QUALIFICATIONS

- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools.

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