Account Analyst

Jobtailor; São Paulo; Presencial; BRL 120 000 - 240 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a proactive Client Relationship Manager to guide strategic accounts and coordinate cross-functional requests. You will ensure priority alignment, on-time delivery, and high-quality results while negotiating with clients and internal teams.

Build strong relationships with stakeholders and present clear leadership reports to executives. The role emphasizes hands-on use of project management tools, exceptional communication, and ownership-driven problem solving to optimize

Qualificações

• Experience in marketing agencies and direct client contact.
• Experience in client relationship management and negotiation.
• Strong organizational skills, execution speed, and ability to manage internal and external expectations.
• Excellent interpersonal communication and the ability to connect directly with all areas of the company.
• Proactive, ownership-driven, and solution-oriented attitude toward problems and opportunities.

Responsabilidades

• Act as the operational and tactical focal point for ongoing support and interaction with strategic accounts.
• Organize and manage the flow of requests across all internal areas of the company, ensuring alignment of priorities and on-time delivery with the expected quality.
• Manage expectations and conduct ongoing negotiation with clients and internal teams.
• Prepare and present concise, clear, and structured reports for leadership and clients.
• Maintain a constant presence and proactive approach focused on building relationships with stakeholders.

Conhecimentos

Client Relationship Management

Project Management Tools

Negotiation

Organizational Skills

Interpersonal Communication

Proactive Attitude

Ownership-Driven

Solution-Oriented

Stakeholder Engagement

Expectation Management

Ferramentas

Trello

Asana

Skills

Descrição da oferta de emprego

• Act as the operational and tactical focal point for ongoing support and interaction with strategic accounts.
• Organize and manage the flow of requests across all internal areas of the company, ensuring alignment of priorities and on-time delivery with the expected quality.
• Manage expectations and conduct ongoing negotiation with clients and internal teams.
• Prepare and present concise, clear, and structured reports for leadership and clients.
• Maintain a constant presence and proactive approach focused on building relationships with stakeholders.

Requirements

• General, hands-on knowledge of project management tools (such as Trello, Asana, Skills, and others).
• Experience working in marketing agencies and in direct client contact.
• Experience in client relationship management and negotiation.
• Strong organizational skills, execution speed, and ability to manage internal and external expectations.
• Excellent interpersonal communication and the ability to connect directly with all areas of the company.
• Proactive, ownership-driven, and solution-oriented attitude toward problems and opportunities.

Core Competencies

Demonstrates expertise in client relationship management, project management tools, and effective communication to ensure alignment and timely delivery of services. Proactively builds relationships with stakeholders while managing expectations and negotiating effectively.

Highest-signal resume keywords

• Client Relationship Management
• Project Management Tools
• Negotiation Skills
• Organizational Skills
• Interpersonal Communication

ATS Optimization Keywords

Hard Skills

• Project Management
• Client Management
• Negotiation
• Report Preparation
• Request Management

Soft Skills

• Organizational Skills
• Proactive Attitude
• Ownership-Driven
• Solution-Oriented
• Interpersonal Skills

Industry Keywords

• Marketing Agency
• Stakeholder Engagement
• Expectation Management

Tools & Technologies

• Trello
• Asana
• Skills