Warranty Claims Coordinator – Automotive

Urban Ridge Supplies; Manama; On-site; BHD 7,000 - 12,000; Full time

Job summary

Urban Ridge Supplies is seeking a Warranty Claims Coordinator to manage automotive warranty submissions and act as a key link between workshop, service teams, customers, manufacturers, and suppliers. You will handle administration and coordinate multi-party information to keep claims moving efficiently.

2+ years of automotive warranty experience, strong organizational skills, and proficiency in Microsoft Office and warranty systems are essential for success in this role.

Qualifications

• 2+ years of automotive warranty administration or claims experience.
• Solid knowledge of automotive warranty processes and manufacturer requirements.
• Excellent attention to detail and documentation accuracy.
• Strong organizational and follow-up skills.
• Proficiency in Microsoft Office and automotive warranty/service systems.
• Ability to prioritize multiple claims and meet deadlines.

Responsibilities

• Coordinate the preparation, submission, and processing of vehicle warranty claims.
• Verify claim details, repair documentation, invoices, and supporting information.
• Maintain an accurate warranty claims database and records.
• Communicate with manufacturers and suppliers regarding claim approvals, queries, and rejections.
• Track open claims and follow up to ensure timely resolution.
• Keep customers informed about warranty claim progress where required.
• Coordinate with technicians, workshop staff, and service advisors to obtain accurate claim information.
• Ensure warranty submissions comply with relevant manufacturer policies and procedures.
• Flag inconsistencies, incomplete documentation, unusual claims, or potential fraudulent activity.
• Support the team in improving warranty administration workflows and reducing claim errors.
• Compile basic reports covering claim volumes, pending claims, rejections, and other warranty activity.

Skills

Warranty Coordination

Automotive Claims

Claims Administration

Manufacturer Liaison

Claim Documentation

Workshop Coordination

Customer Support

Reporting

Problem Solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Automotive warranty systems

Job description

Job Summary

We are hiring aWarranty Claims Coordinatorto manage the administrative coordination of automotive warranty claims and ensure timely, accurate submissions. The role will act as a key link between the workshop, service teams, customers, manufacturers, and suppliers throughout the claims process.

This position is suited to someone with2+ years of automotive warranty experiencewho is highly organized, detail-oriented, and comfortable following up on multiple claims and resolving documentation issues.

Key Responsibilities

• Coordinate the preparation, submission, and processing of vehicle warranty claims.

• Verify claim details, repair documentation, invoices, and supporting information before submission.

• Maintain an accurate and organized warranty claims database and supporting records.

• Communicate with manufacturers and suppliers regarding claim approvals, queries, and rejections.

• Track open claims and proactively follow up to ensure timely resolution.

• Keep customers informed about warranty claim progress where required.

• Coordinate with technicians, workshop staff, and service advisors to obtain accurate claim information.

• Ensure warranty submissions comply with relevant manufacturer policies and procedures.

• Flag inconsistencies, incomplete documentation, unusual claims, or potential fraudulent activity.

• Support the team in improving warranty administration workflows and reducing claim errors.

• Compile basic reports covering claim volumes, pending claims, rejections, and other warranty activity.

Requirements

• High school diploma or equivalent.

• 2+ years of experience in automotive warranty administration, claims processing, or a similar role.

• Solid knowledge of automotive warranty processes and manufacturer requirements.

• Excellent attention to detail and documentation accuracy.

• Strong organizational and follow-up skills.

• Good analytical and problem-solving abilities.

• Strong written and verbal communication skills.

• Proficiency inMicrosoft Office and automotive warranty/service systems.

• Ability to prioritize multiple claims and meet strict deadlines.

Key Skills:Warranty Coordination | Automotive Claims | Claims Administration | Manufacturer Liaison | Claim Documentation | Workshop Coordination | Customer Support | Reporting | Problem Solving