Automotive Warranty Claims Specialist

Urban Ridge Supplies; Manama; Sur place; BHD 7 000 - 12 000; Plein temps

Résumé du poste

Urban Ridge Supplies is seeking a Warranty Claims Coordinator to manage automotive warranty submissions and act as a key link between workshop, service teams, customers, manufacturers, and suppliers. You will handle administration and coordinate multi-party information to keep claims moving efficiently.

2+ years of automotive warranty experience, strong organizational skills, and proficiency in Microsoft Office and warranty systems are essential for success in this role.

Qualifications

• 2+ years of automotive warranty administration or claims experience.
• Solid knowledge of automotive warranty processes and manufacturer requirements.
• Excellent attention to detail and documentation accuracy.
• Strong organizational and follow-up skills.
• Proficiency in Microsoft Office and automotive warranty/service systems.
• Ability to prioritize multiple claims and meet deadlines.

Responsabilités

• Coordinate the preparation, submission, and processing of vehicle warranty claims.
• Verify claim details, repair documentation, invoices, and supporting information.
• Maintain an accurate warranty claims database and records.
• Communicate with manufacturers and suppliers regarding claim approvals, queries, and rejections.
• Track open claims and follow up to ensure timely resolution.
• Keep customers informed about warranty claim progress where required.
• Coordinate with technicians, workshop staff, and service advisors to obtain accurate claim information.
• Ensure warranty submissions comply with relevant manufacturer policies and procedures.
• Flag inconsistencies, incomplete documentation, unusual claims, or potential fraudulent activity.
• Support the team in improving warranty administration workflows and reducing claim errors.
• Compile basic reports covering claim volumes, pending claims, rejections, and other warranty activity.

Connaissances

Warranty Coordination

Automotive Claims

Claims Administration

Manufacturer Liaison

Claim Documentation

Workshop Coordination

Customer Support

Reporting

Problem Solving

Formation

High school diploma or equivalent

Outils

Microsoft Office

Automotive warranty systems

Description du poste

Urban Ridge Supplies is seeking a Warranty Claims Coordinator to manage automotive warranty submissions and act as a key link between workshop, service teams, customers, manufacturers, and suppliers. You will handle administration and coordinate multi-party information to keep claims moving efficiently.

2+ years of automotive warranty experience, strong organizational skills, and proficiency in Microsoft Office and warranty systems are essential for success in this role.