Automotive Warranty Claims Specialist

Urban Ridge Supplies; Bahrain; Vor Ort; BHD 9.000 - 15.000; Vollzeit

Zusammenfassung

Urban Ridge Supplies seeks a Warranty Administrator - Automotive to manage the administrative coordination of warranty claims, ensuring timely, accurate submissions and serving as the link between the workshop, service teams, customers, manufacturers, and suppliers.

This role requires 2+ years of automotive warranty experience, strong organization, attention to detail, and the ability to follow up on multiple claims while resolving documentation issues.

Qualifikationen

• 2+ years of automotive warranty experience.
• Solid knowledge of automotive warranty processes and manufacturer requirements.
• Excellent attention to detail and documentation accuracy.
• Strong organizational and follow-up skills.
• Good analytical and problem-solving abilities.
• Strong written and verbal communication skills.

Aufgaben

• Coordinate the preparation, submission, and processing of vehicle warranty claims.
• Verify claim details, repair documentation, invoices, and supporting information before submission.
• Maintain an accurate and organized warranty claims database and supporting records.
• Communicate with manufacturers and suppliers regarding claim approvals, queries, and rejections.
• Track open claims and proactively follow up to ensure timely resolution.
• Keep customers informed about warranty claim progress where required.
• Coordinate with technicians, workshop staff, and service advisors to obtain accurate claim information.
• Ensure warranty submissions comply with relevant manufacturer policies and procedures.
• Flag inconsistencies, incomplete documentation, unusual claims, or potential fraudulent activity.
• Support the team in improving warranty administration workflows and reducing claim errors.
• Compile basic reports covering claim volumes, pending claims, rejections, and other warranty activity.

Kenntnisse

Warranty administration

Automotive warranty experience

Documentation accuracy

Organizational skills

Communication skills

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Automotive warranty/service systems

Jobbeschreibung

Urban Ridge Supplies seeks a Warranty Administrator - Automotive to manage the administrative coordination of warranty claims, ensuring timely, accurate submissions and serving as the link between the workshop, service teams, customers, manufacturers, and suppliers.

This role requires 2+ years of automotive warranty experience, strong organization, attention to detail, and the ability to follow up on multiple claims while resolving documentation issues.