Student Success & Retention Specialist

AUBH; Riffa2; On-site; BHD 22,000 - 29,000; Full time

Job summary

AUBH is seeking a dedicated Student Success Coordinator to support returning students and mitigate attrition by monitoring academic performance and wellbeing. You will identify at-risk students, provide guidance, and coordinate with academic advisors and the University Counselor to implement timely interventions.

Your role includes maintaining confidential records, guiding students through grievances or appeals, and helping develop retention initiatives while upholding university policies and

Qualifications

• Bachelor's degree in Psychology or Education.
• Minimum 3 years of full-time professional experience in an educational context.
• Professional certification or experience in teaching and learning is an advantage.

Responsibilities

• Advise and support at-risk students regarding course selection and progression.
• Monitor attendance and follow up with students missing classes.
• Assess academic performance and provide guidance to at-risk students.
• Coordinate referrals to academic advisors or University Counselor.
• Facilitate meetings between students and advisors/counselor.
• Maintain confidential records of interventions and outcomes.
• Support counselling-related student matters and coordinate with Counselor.
• Assist with processing student grievances and appeals.
• Contribute to retention strategies and early-intervention initiatives.
• Perform other duties related to student success and retention.

Skills

Student support

Interpersonal skills

Case management

Independent work

Discretion & confidentiality

Bilingual English/Arabic

Education

Bachelor's degree in Psychology or Education

Job description

AUBH is seeking a dedicated Student Success Coordinator to support returning students and mitigate attrition by monitoring academic performance and wellbeing. You will identify at-risk students, provide guidance, and coordinate with academic advisors and the University Counselor to implement timely interventions.

Your role includes maintaining confidential records, guiding students through grievances or appeals, and helping develop retention initiatives while upholding university policies and