Student Success & Intervention Advisor

The American University of Bahrain; Manama; On-site; BHD 20,000 - 31,000; Full time

Job summary

The American University of Bahrain is seeking a dedicated Student Support Coordinator to advise and assist at-risk students with course selection, registration, workload and progression requirements.

You will monitor attendance and performance, coordinate referrals to academic advisors and the University Counselor, maintain confidential records, and contribute to retention strategies and student success initiatives.

Qualifications

• Commitment to student success and holistic support.
• Strong interpersonal skills with students at risk.
• Ability to identify at-risk students and initiate interventions.
• Independent work ethic with deadlines and multi-tasking.
• Knowledge of university policies related to registration and progression.

Responsibilities

• Advise and support students at risk regarding course selection, registration, workload and progression requirements.
• Monitor attendance of at-risk students and proactively follow up on concerning patterns.
• Monitor academic performance and engagement, providing guidance and support.
• Identify students needing additional support and coordinate referrals to advisors or counselors.
• Coordinate meetings between students and their academic advisors or counselors.
• Maintain confidential records of interventions, referrals and outcomes.
• Support counselling-related student matters and coordination with the University Counselor.
• Assist with processing student grievance and appeal requests per policies.
• Contribute to retention and early-intervention strategies and initiatives.
• Perform other duties related to student success and retention as assigned.

Skills

Student support

Interpersonal skills

Case management

Communication skills

Arabic & English

Job description

The American University of Bahrain is seeking a dedicated Student Support Coordinator to advise and assist at-risk students with course selection, registration, workload and progression requirements.

You will monitor attendance and performance, coordinate referrals to academic advisors and the University Counselor, maintain confidential records, and contribute to retention strategies and student success initiatives.