Shift Lead - Guest Experience & Operations

Apparel Group; Bahrain; On-site; BHD 4,200 - 6,000; Full time

Job summary

A leading retail company in Bahrain is seeking a Shift Supervisor to oversee team operations, enhance guest experience, and manage cash handling efficiently. The ideal candidate will ensure compliance with health and safety protocols, provide ongoing training to team members, and respond effectively to guest needs. Strong leadership and operational skills are essential for maintaining high standards and a positive environment. Competitive salary and benefits are offered for this full-time role.

Qualifications

• Strong leadership skills to guide team members effectively.
• Ability to manage multiple tasks while ensuring a positive guest experience.
• Knowledge of safety protocols and cash handling procedures.

Responsibilities

• Supervise team members to ensure optimal service levels.
• Ensure compliance with operational standards.
• Respond to guest complaints and resolve issues promptly.
• Maintain health and safety protocols.

Skills

People Management

Operational Efficiency

Hospitality

Health and Safety Compliance

Cash Handling

Job description

A leading retail company in Bahrain is seeking a Shift Supervisor to oversee team operations, enhance guest experience, and manage cash handling efficiently. The ideal candidate will ensure compliance with health and safety protocols, provide ongoing training to team members, and respond effectively to guest needs. Strong leadership and operational skills are essential for maintaining high standards and a positive environment. Competitive salary and benefits are offered for this full-time role.