Guest Experience Lead — Quick Service & Sales

Apparel Group; Bahrain; On-site; BHD 12,000 - 18,000; Full time

Job summary

Apparel Group in Bahrain seeks a collaborative team member to drive sales and deliver outstanding customer service at the front counter and drive-thru, while maintaining clean, inviting presentation. You will follow Always Fresh and safety procedures, manage orders accurately, handle payments, and help with housekeeping and stock readiness as part of store operations.

This role emphasizes guest satisfaction, fast service, and adherence to restaurant policies, ensuring a positive experience for

Qualifications

• Experience in hospitality or fast-service environments preferred.
• Excellent guest service and communication skills.
• Ability to maintain clean and organized counters.

Responsibilities

• Provide high-quality sales and customer service at the front counter and drive-thru.
• Maintain visual presentation and cleanliness as directed by management.
• Prepare products as required and follow the order monitor for accuracy.
• Handle payments and issue receipts accurately.
• Follow health and safety guidelines and use PPE as required.
• Participate in store meetings and comply with restaurant policies.

Skills

Customer service

Communication

Teamwork

Job description

Apparel Group in Bahrain seeks a collaborative team member to drive sales and deliver outstanding customer service at the front counter and drive-thru, while maintaining clean, inviting presentation. You will follow Always Fresh and safety procedures, manage orders accurately, handle payments, and help with housekeeping and stock readiness as part of store operations.

This role emphasizes guest satisfaction, fast service, and adherence to restaurant policies, ensuring a positive experience for