Road Freight OPS Team Leader

DHL Global Forwarding; Manama; On-site; BHD 70,000 - 110,000; Full time

Benefits offered by this job

Global company

Career development

Competitive salary

Job summary

DHL Global Forwarding in Bahrain seeks a Road Freight OPS Team Leader to coordinate network and transport planning/design operations, aiming for fast, reliable, efficient, and affordable transport from origin to destination.

The role requires a Bachelor's degree and more than 2 years of experience in road freight operations, with responsibilities spanning planning, coaching, carrier management, and performance tracking to meet service standards.

Qualifications

• Bachelor's degree required.
• More than 2 years of experience in road freight operations.

Responsibilities

• Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Setting day-to-day operational objectives for team.
• Coach and guide the team for execution of day-to-day tasks and activities to meet work schedules and targets.
• Draft route plans and load schedules, maximize consolidation levels into service area, choose appropriate transportation.
• Coordinate plans and processes for transport operations.
• Track performance of the subcontractors against set standards.
• Manage the carrier network for specific traffic region and achieve consistency of carrier service with defined standards and compliance with pallet and claim policies.
• Track delivery exceptions from the carriers and report back to principal and/or customer service team.

Skills

Team leadership

Education

Bachelor's degree

Job description

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Job Purpose:

Coordinate network & transport planning/design operations plans and processes to provide fast, reliable, efficient and affordable transportation/ shipment of goods from origin to destination, meet customer and market-specific requirements in line with the business strategy and requirements, corporate guidelines and policies

Road Freight OPS Team Leader in Bahrain

In this Road Freight OPS Team Leader position

• Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders
• Setting day-to-day operational objectives for team
• Problems faced may be difficult but typically are not complex
• Coordinate plans and processes for transport operations
• Coach and guide the team for execution of day-to-day tasks and activities to meet work schedules and targets
• Execute transport activities including safe operations of machines and equipment, and warehouse and distribution activities such as receive, handle, store, record and dispatch goods
• Draft route plans and load schedules, maximize consolidation levels in to service area, choose appropriate transportation, modify and communicate plans as per scheduling changes
• Closely follow up for critical material transportation and special deliveries, and establish emergency plans and coordinate customs processes, if required
• Define and record resources and movements on the transport planning system
• Track performance of the subcontractors against set standards
• Manage the carrier network for specific traffic region and achieve consistency of carrier service with defined standards and compliance with pallet and claim policies
• Track delivery exceptions from the carriers and report back to principal and/ or customer service team
• Examine and resolve customer service issues and exceptions, and prepare, process and distribute required customer reports accurately and on time
• Participate in development and completion of transportation and traffic project activities such as transportation service analysis and consolidation studies
• Achieve adherence to operating, environmental and safety procedures and standards through training and communication
• Report financial, operational and customer information to improve overall network performance and cost management
• Highlight issues and opportunities, and execute better transport operations methods and techniques focusing on increasing effectiveness and efficiency, and controlling costs

Stakeholders

• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Regular contact with other specialist departments
• Cooperate with 3rd parties e.g. external service providers

Now, here is what we need from you!

• Education Level: Bachelors Degree|
• Experience: More than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision:

The Logistics Company for the World.

Our Mission:

Excellence. Simply Delivered.

Our Purpose:

Connecting People, improving lives.

Our Values:

Respect & Results

Our Goals:

Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.