Restaurant General Manager

Raffles Hotels & Resorts

أبو العيش

On-site

BHD 30,000 - 49,000

Full time

25 hours ago

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Benefits offered by this job

Employee benefit card

Learning programs via Academies

Growth opportunities worldwide

CSR initiatives

Job summary

Raffles Al Areen Palace Bahrain is seeking a Restaurant General Manager to lead the operation of the luxury restaurant, ensuring exceptional guest experiences, financial performance, and operational excellence.

You will oversee daily dining service, maintain Banyan Tree luxury standards, drive revenue, manage a talented team, and collaborate with Executive Chef and F&B leadership to maximize opportunities. Fluency in English required; pre-opening experience is a plus.

Qualifications

Previous experience as a Restaurant Manager or equivalent in a luxury setting.
Strong knowledge of premium dining operations and luxury guest service standards.
Proven experience managing teams and driving operational performance.
Strong financial acumen with experience managing budgets and revenue targets.
Experience in pre-opening environments is an advantage.
Excellent command of spoken and written English; additional languages are beneficial.

Responsibilities

Oversee daily restaurant operations ensuring smooth, efficient, high‑quality service delivery.
Create a warm, personalized, and memorable dining experience for every guest.
Maintain service standards aligned with luxury hospitality expectations.
Lead, motivate, and develop the restaurant team.
Drive restaurant revenue, profitability, and overall financial performance.
Ensure compliance with food safety, hygiene, and HACCP standards.

Skills

Restaurant management

Premium dining operations

Team leadership

Financial acumen

Pre-opening experience

English proficiency

Job description

Company Description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Company Description

Job Description

As a Restaurant General Manager at Raffles Al Areen palace Bahrain, you are responsible for leading the overall operation of the restaurant, ensuring exceptional guest experiences, commercial performance, and operational excellence.

Key Responsibilities

Restaurant Operations & Guest Experience

Oversee the daily operations of the restaurant, ensuring smooth, efficient, and high-quality service delivery.
Create a warm, personalised, and memorable dining experience for every guest.
Maintain exceptional service standards aligned with Banyan Tree luxury hospitality expectations.
Conduct regular floor presence and engage with guests to understand their experience and feedback.
Handle guest feedback, complaints, and service recovery with professionalism and a solutions-focused approach.
Ensure restaurant ambience, presentation, cleanliness, and overall guest journey are consistently maintained.

Leadership & Team Management

Lead, motivate, and develop the restaurant team to deliver exceptional service standards.
Build a culture of teamwork, accountability, and continuous improvement.
Manage recruitment, onboarding, training, coaching, and performance development of team members.
Conduct regular briefings and ensure the team is fully aligned on daily operations, promotions, and guest expectations.
Identify training needs and support ongoing learning and development initiatives.
Promote a positive and engaging working environment.

Financial Performance & Commercial Management

Drive restaurant revenue, profitability, and overall financial performance.
Monitor sales performance, guest spend, and operational costs.
Support menu engineering, promotions, and revenue-generating initiatives.
Manage labour costs, productivity, and resource planning effectively.
Ensure compliance with budgetary objectives and financial targets.
Work closely with the Executive Chef and Food & Beverage leadership team to maximise business opportunities.

Food & Beverage Standards

Ensure consistent delivery of food and beverage quality in collaboration with culinary teams.
Maintain strong knowledge of menus, ingredients, allergens, and beverage offerings.
Support upselling and suggestive selling initiatives to enhance guest experience and revenue.
Ensure compliance with food safety, hygiene, and HACCP standards.
Review operational procedures and identify opportunities for improvement.

Communication & Collaboration

Maintain strong relationships with suppliers and external partners where required.
Participate in operational meetings and contribute to broader Food & Beverage strategies.
Communicate effectively with senior leadership regarding performance, challenges, and opportunities.

Health, Safety & Compliance

Ensure compliance with all hotel policies, operational standards, and local regulations.
Maintain high standards of cleanliness, hygiene, and workplace safety.
Ensure responsible service of alcohol in accordance with regulations and company policies.
Promote safe working practices across the restaurant team.

Qualifications

Qualifications & Experience

Previous experience as a Restaurant Manager, Assistant Restaurant Manager, or Restaurant General Manager within a luxury hotel, resort, or high-end restaurant environment.
Strong knowledge of premium dining operations and luxury guest service standards.
Proven experience managing teams and driving operational performance.
Strong financial acumen with experience managing budgets, costs, and revenue targets.
Experience in pre-opening environments is an advantage.
Excellent command of spoken and written English; additional languages are beneficial.

Competencies

Strong leadership and people management skills
Passion for food, beverage, and guest experiences
Commercially driven with strong business acumen
Excellent communication and interpersonal skills
High attention to detail and service excellence mindset
Ability to inspire and motivate teams
Strong organisational and problem-solving skills
Ability to work effectively under pressure
Professional presence and discretion
Commitment to delivering exceptional luxury hospitality experiences

Additional Information

Opportunity to join the first Raffles in Bahrain
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.