Reservation Agent

Accor; Manama; On-site; BHD 6,000 - 10,000; Full time

Benefits offered by this job

Discounted rates card

Academy learning programs

Career growth

Planet 21 CSR involvement

Job summary

Accor is seeking a Reservations Agent in Bahrain to create an exceptional guest experience from first contact. You will welcome guests, promote services, and support booking processes with accuracy and care.

Join our team to help guests with information, special requests, and seamless reservations while contributing to revenue through attentive upselling and cordial hospitality standards.

Qualifications

• Guest focused personality is essential.

Responsibilities

• Consistently offer exceptional friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests enter rooming lists and update accurate information in the system

Skills

Guest focus

Job description

Reservations Agent

You are the beginning of an exceptional guest experience As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive

What is in it for you

In 3-4 bullet points showcase the benefits and perks of working at the property

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing

• Consistently offer exceptional friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests enter rooming lists and update accurate information in the system

Your experience and skills include:

• Guest focused personality is essential