Receptionist

Alzayani Investments

Bahrain

On-site

BHD 3,300 - 8,900

Full time

7 hours ago

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Job summary

Euro Motors is seeking a friendly and professional Receptionist to join our team. You will be the first point of contact for clients, handling calls and guiding visitors with courtesy and efficiency.

This full-time role requires strong communication skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment. Prior front-desk experience is preferred but not mandatory.

Qualifications

Excellent communication and interpersonal skills are essential for handling calls and guiding visitors.
Ability to maintain professionalism and politeness in a fast-paced reception environment.
Proficiency with basic computer software and CRM systems for data entry and records.

Responsibilities

To receive and forward all telephone calls in an orderly manner and make record of them.
To greet and guide visitors through the right channels without causing a disturbance to the employees.
To listen attentively to visitors complaints and guide them to the appropriate channel.
To ensure the reception area clean & tidy.
To serve as a contact point for all general maintenance concerns, enquiries, complains, problems, and other related matters.
Assist with other related clerical duties such as photocopying, faxing, filing, etc.
To assist in any type of typing works as and when required.
To receive and dispatch any courier packages handed over to you, forward them to their respective Depth Courier Companies and to ensure dispatch and receipt in time.
To follow up with customers after service/sales visit.
To collect data from customers.
To book service appointments.
To carry out other related jobs as assigned by the Management from time to time.

Skills

Customer service

Telephone etiquette

Communication

Multitasking

Education

Bachelor's degree

Tools

CRM systems

Job description

Job Overview

Euro Motors is seeking a highly motivated and customer-centric Receptionist to join our dynamic team. This is a full-time position offering an exciting opportunity to contribute to the success of our customer service operations. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support via phone. You will play a key role in maintaining client satisfaction and upholding the company's reputation for excellence.

Responsibilities

To receive and forward all telephone calls in an orderly manner and make record of them.
To greet and guide visitors through the right channels without causing a disturbance to the employees.
To listen attentively to visitors complaints and guide them to the appropriate channel.
To ensure the reception area clean & tidy.
To serve as a contact point for all general maintenance concerns, enquiries, complains, problems, and other related matters.
Assist with other related clerical duties such as photocopying, faxing, filing, etc.
To assist in any type of typing works as and when required.
To receive and dispatch any courier packages handed over to you, forward them to their respective Depth Courier Companies and to ensure dispatch and receipt in time.
To follow up with customers after service/sales visit.
To collect data from customers.
To book service appointments.
To carry out other related jobs as assigned by the Management from time to time.

Qualifications

Minimum of 0-2 years of experience.
Bachelors degree or any relevant education.
Excellent communication and interpersonal skills, with a clear and professional telephone manner.
Strong problem-solving abilities and a customer-focused approach.
Ability to handle a high volume of calls in a fast-paced environment.
Proficiency in English (written and spoken). Knowledge of additional languages is an advantage.
Prior experience in a similar role is preferred, but not essential.
Strong computer skills and experience with CRM systems is desirable.
Ability to work flexible hours, including evenings and weekends, as required.