Manager Sales Operations & Strategy

talabat; Manama; On-site; BHD 15,000 - 21,000; Full time

Job summary

Talabat is seeking a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth across regions. You will collaborate cross-functionally to execute campaigns, deliver performance reporting, and build relationships with strategic stakeholders to enhance sales effectiveness nationwide.

The role focuses on analyzing sales performance, implementing SOP improvements, and driving initiatives

Qualifications

• Bachelor’s degree in Business or related field.
• 5+ years of BI/analytics with exposure to sales.
• Highly analytical & numbers-driven with experience in cost/resource allocations.
• Project and program management experience; knowledge of phases, plans, deliverables, scopes and tasks.
• Passionate about sales with metrics-driven mindset and branding understanding.
• Product sales expertise in the web technology sector and ability to contribute strategically and tactically.
• Excellent organizational and people skills with ability to prioritize, solve problems, and multi-task in a dynamic workplace.

Responsibilities

• Monitor and analyze sales performance that is KPI driven.
• Ensure SOP compliance by the sales team and optimize SOP based on learnings from sales, logistics, finance, and training.
• Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.
• Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.
• Collaborate in the execution of regional campaigns that impact branding and sales performance.
• Create weekly/monthly performance reports, to track KPIs and SOPs to measure team performance.
• Roll out reports for the sales team to manage sales performance.
• Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.

Skills

BI analytics

Sales experience

Analytical thinking

Project management

Organizational skills

Communication skills

Education

Bachelor's degree in Business

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Role Summary

We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.

What's On Your Plate

• Monitor and analyze sales performance that is KPI driven.
• Ensure SOP compliance by the sales team and optimize SOP based on practical learnings from sales, logistics, finance, and training.
• Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.
• Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.
• Collaborate in the execution of regional campaigns that both impact branding and sales performance.
• Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance.
• Roll out reports for the sales team to manage sales performance.
• Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.

Qualifications

• Bachelor's degree in Business or any related field.
• 5+ years of BI/analytics with exposure to sales.
• Highly analytical & numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.
• Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks.
• Passionate about sales: metrics driven with a deep understanding of branding.
• Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.
• Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.