Luxury Spa Therapist – Massages, Facials & Wellness

Novotel & ibis Balikpapan; Manama; On-site; BHD 6,700 - 11,000; Full time

Job summary

Raffles is seeking a Spa Therapist to deliver a range of massages, body treatments and facials in a luxury setting. You will ensure guest comfort, maintain a serene environment and provide a memorable wellness experience.

Fluency in English and a friendly, flexible personality are essential. Familiarity with Spa Software and Micros is preferred to support smooth operations and guest care.

Qualifications

• High School Diploma (or equivalent) with hospitality exposure.
• Experience in luxury hospitality preferred.
• Strong guest service orientation and communication skills.

Responsibilities

• Provide a professional, friendly and engaging service to guests.
• Maintain a service-oriented attitude and offer information about spa and hotel facilities.
• Perform massages, body treatments and facials while ensuring guest comfort.
• Guarantee personalized service by recognizing guest needs and expectations.
• Maintain a clean, hygienic and organized workspace and ensure equipment safety and hygiene standards.
• Participate in spa-related activities, promotions and sales initiatives.
• Collaborate with reception, fitness instructors and other spa team members to foster teamwork.
• Follow departmental safety and hygiene policies and procedures.

Skills

Customer service

Communication

Hospitality experience

Education

High School Diploma

Tools

Spa Software

Micros

Job description

Raffles is seeking a Spa Therapist to deliver a range of massages, body treatments and facials in a luxury setting. You will ensure guest comfort, maintain a serene environment and provide a memorable wellness experience.

Fluency in English and a friendly, flexible personality are essential. Familiarity with Spa Software and Micros is preferred to support smooth operations and guest care.