Lead Wellness Support

Advanced Search; Manama; On-site; BHD 10,000 - 15,000; Full time

Job summary

Allianz Partners seeks a Wellness Coordinator in Bahrain to establish and lead a regional wellness function, designing, implementing and evaluating comprehensive programs that add value to customers and enhance product offerings.

You will collaborate with BD, MARCOM, HR and providers to deliver campaigns, analyze results, maintain calendars, and negotiate discounted wellness packages while ensuring service levels and data integrity.

Qualifications

• Experience in developing and executing wellness programs.
• Ability to gather and analyze data to measure program success.
• Strong coordination with cross-functional teams (BD, MARCOM, HR).
• Proficient in MS Office and internet research.

Responsibilities

• Develop, plan, market and execute wellness initiatives aligned with customer needs.
• Analyze data and prepare statistical summaries and campaign reports.
• Support BD with tender submissions and wellness presentations.
• Create and update wellness processes and maintain the monthly wellness calendar.
• Build and maintain a provider wellness database and negotiate discounted packages.
• Coordinate with MARCOM and MPM to develop materials and campaigns.
• Lead special wellness projects and ensure compliance with SLAs.
• Stay updated on national wellness initiatives and ensure data governance and security.

Skills

Wellness program development

Data analysis & reporting

Project coordination

MS Office proficiency

Tools

MS Office

Job description

The main objective of the wellness coordinator role is to efficiently establish the wellness function in the region to ensure proper planning, designing, implementing, and evaluating a comprehensive wellness program that will serve as an added value benefit to promote the products and services of the company to its existing and prospective customers through various wellness initiatives.

What you do

Responsible for developing, planning, marketing, and executing wellness initiatives and programs consistent with the customer wellness interests and needs. Responsible for gathering and analyzing data to measure the program success on wellness initiatives and compiles statistical summaries of participant attendance and prepares reporting of all wellness campaign activities.

Supports BD team in preparing wellness presentations for tender submission. Supporting and coordinating with business development/relationship managers and clients' requests coming from payers and brokers for wellness campaigns and discount packages for their insured members (end-to-end arrangement).

Responsible for creating and updating the wellness process and procedures. Maintain the monthly wellness calendar along with MARCOM and BD – not limited to Heart Day, Breast Cancer Awareness, Eye Check, Flu Vaccines, etc.

Create and maintain provider wellness database to further expand the employee wellness program. Coordinate closely with MARCOM in developing creative communication materials to be distributed to clients. Work closely with MPM team in negotiating annual health checkup packages, monthly discounted offers, and promos.

Procure the best possible health awareness campaigns through healthcare providers and support UW team to get the best possible discount for wellness benefits. Attend and participate in provider meetings relating to wellness initiatives. Collaborate with the human resources team to arrange wellness initiatives for employees.

Stay current with national wellness initiatives and activities in the market. Comply with the company service level agreements and always maintain a high degree of customer service. Lead special projects and initiatives as and when required and coordinate with logistics and other support functions if necessary.

AI readiness

Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.

At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.

What you bring

• Experience: Five or more years of experience in insurance industry, healthcare, and/or experience in wellness program development
• Physically fit to carry out duties
• Legally permitted to work in the country of operations
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

How we hire

Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.

What we offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.

Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.