IT Director - Luxury Hotel (Pre-Opening & Ops)

Kempinski Hotels SA; Manama; On-site; BHD 60,000 - 90,000; Full time

Job summary

Kempinski Hotels SA in Bahrain seeks a Director of Information Technology to lead the pre-opening and ongoing IT strategy for a luxury property in Manama. You will oversee core hospitality systems, network infrastructure, security, and vendor management while collaborating with MEP and site teams.

The role requires strong English, Bahrain regulatory awareness, and 3–5+ years in IT leadership within luxury hotels, with pre-opening experience preferred.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related field.
• Minimum 3–5+ years in an IT leadership role within a luxury hotel environment; pre-opening experience preferred.
• Experience with Opera PMS, Simphony POS, RMS, and guest Wi‑Fi management.
• Knowledge of Bahrain data protection regulations and PCI-DSS security standards.

Responsibilities

• Lead IT strategy, installation, deployment, security, and ongoing management of hotel technology during pre-opening and operations.
• Oversee core hospitality systems: Opera PMS, Simphony POS, RMS, Electronic Keycard Access, Guest Wi‑Fi, PABX/Telephony, IPTV.
• Design high-availability network architectures (Cisco, Windows Server, VLANs, firewalls) and ensure 24/7 support.
• Manage vendor SLAs, software licenses, warranties, and OpEx/CapEx budgets for tech acquisitions.
• Recruit, onboard, and train the IT team; establish helpdesk workflows and staff training on PMS/POS and cybersecurity.

Skills

English fluency

Arabic (conversational)

IT leadership

Pre-opening project experience

Education

Bachelor’s degree in Computer Science/Information Technology/Network Engineering or related field

Tools

Opera PMS

Oracle Simphony POS

RMS

Guest Wi-Fi (HSIA)

PABX/Telephony

IPTV systems

Cisco networking

Windows Server / Active Directory

Job description

Kempinski Hotels SA in Bahrain seeks a Director of Information Technology to lead the pre-opening and ongoing IT strategy for a luxury property in Manama. You will oversee core hospitality systems, network infrastructure, security, and vendor management while collaborating with MEP and site teams.

The role requires strong English, Bahrain regulatory awareness, and 3–5+ years in IT leadership within luxury hotels, with pre-opening experience preferred.