High Jewellery Private Client Specialist

Al Zain; Muharraq Governorate; On-site; BHD 15,000 - 27,000; Full time

Job summary

Al Zain seeks a High Jewellery Private Client Specialist in Muharraq Governorate, Bahrain for a full-time, on-site role. You will cultivate relationships with high-net-worth private clients, offer personalized consultations, and curate bespoke High Jewellery selections.

Expect private viewings, detailed client profiles, and collaboration with design/workshop teams on custom orders. Role requires fluent English (Arabic a plus) and exceptional presentation, client service, and discretion in a

Qualifications

• Jewelry design and fashion jewelry knowledge for collections and bespoke creation.
• Customer service to deliver personalized, discreet experiences.
• Knowledge of polishing and craftsmanship to explain quality and care of High Jewellery.
• Training capabilities to share product knowledge with team members.
• Strong sales and clienteling in luxury retail.
• Fluency in English; Arabic is an advantage.
• Professionalism, integrity, and cultural sensitivity with attention to detail.
• Familiarity with CRM tools and MS Office.
• Background in luxury jewellery/watches/fashion; gemology training a plus.

Responsibilities

• Conduct private viewings and present collections with deep product knowledge.
• Guide clients through the full purchase journey with an elevated, discreet experience.
• Coordinate appointments and maintain detailed client profiles and follow-ups.
• Collaborate with design and workshop teams on custom orders.
• Support in-store events and trunk shows.
• Monitor market trends and provide client-preference feedback to the brand.
• Uphold Al Zain’s service standards and brand values at all times.

Skills

Jewelry design

Fashion jewelry

Customer service

Polishing & craftsmanship

Training capabilities

Sales & clienteling

English fluency

Arabic a plus

Professionalism & integrity

Attention to detail

CRM tools

MS Office

Gemology (plus)

Luxury industry experience

Education

Gemology training

Tools

CRM tools

MS Office

Job description

Company Description

Al Zain, founded in Bahrain in 1930, is an international Fine and High Jewellery Maison renowned for its creative vision, craftsmanship, and dedication to the art of jewellery. Drawing on Bahrain’s legacy of natural pearls and centuries-old jewellery traditions, the Maison blends rich Arabian heritage with contemporary elegance. Its signature Fine Jewellery and exceptional High Jewellery creations reflect meticulous attention to detail and an uncompromising pursuit of excellence. More than 300 highly skilled artisans bring each piece to life in Al Zain’s ateliers, where traditional techniques meet modern artistry. With a growing international footprint, Al Zain continues to define refined luxury, honoring its heritage while embracing innovation and timeless sophistication.

Role Description

The High Jewellery Private Client Specialist is a full-time, on-site role based in Muharraq Governorate, Bahrain. This role focuses on cultivating and managing relationships with high-net-worth private clients, providing personalized consultations and curating bespoke High Jewellery selections that reflect individual preferences and occasions. The specialist will conduct private viewings, present collections with deep product knowledge, and guide clients through the full purchase journey, ensuring an elevated and discreet client experience. Daily responsibilities include coordinating appointments, maintaining detailed client profiles and follow-ups, collaborating with design and workshop teams on custom orders, and supporting in-store events and trunk shows. The role also involves monitoring market trends, providing feedback on client preferences, and upholding Al Zain’s service standards and brand values at all times.

Qualifications

• Jewelry Design and Fashion Jewelry skills to understand collections, aesthetic principles, and bespoke creation possibilities.
• Customer Service expertise to deliver exceptional, personalized, and discreet experiences to private clients.
• Knowledge of Polishing and craftsmanship processes to explain quality, finishing, and care of High Jewellery pieces.
• Training capabilities to share product knowledge and best practices with team members and support continuous improvement.
• Strong sales and clienteling skills, including experience with luxury or premium retail environments.
• Excellent communication and interpersonal abilities, with fluency in English; Arabic or other languages are an advantage.
• High level of professionalism, integrity, and cultural sensitivity, with attention to detail and presentation.
• Experience working with CRM tools and basic proficiency in MS Office or equivalent digital platforms.
• Background in luxury jewellery, watches, fashion, or related fields; formal training in gemology or jewellery is a plus.