Guest Experience Specialist - Front Desk & Concierge

Marriott Executive Apartments; Manama; On-site; BHD 11,000 - 15,000; Full time

Job summary

Marriott International, operating Marriott Executive Apartments in Manama, seeks a Guest Experience Expert to deliver memorable service and guidance throughout a guest’s stay. You will assist with check-in/out and handle guest requests while upholding safety, confidentiality, and professional standards.

You’ll be on your feet, assist with loading/unloading luggage, and provide local area highlights to enrich guest experiences, ensuring precise, courteous service across shifts.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in/check-out and address guest requests to ensure a seamless stay.
• Move about the property to perform tasks and assist guests with loading/unloading luggage and transporting items as needed.
• Complete reports and share local area highlights to enhance guest experiences.
• Maintain safety, confidentiality, and professional appearance and communications in accordance with policies.

Education

High school diploma or GED equivalent

Job description

Marriott International, operating Marriott Executive Apartments in Manama, seeks a Guest Experience Expert to deliver memorable service and guidance throughout a guest’s stay. You will assist with check-in/out and handle guest requests while upholding safety, confidentiality, and professional standards.

You’ll be on your feet, assist with loading/unloading luggage, and provide local area highlights to enrich guest experiences, ensuring precise, courteous service across shifts.