Groups & Sales Coordinator — Luxury Hospitality

The Ritz-Carlton Hotel Company, L.L.C.; Manama; On-site; BHD 8,000 - 14,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Group Reservations professional in Manama, Bahrain. This role reports to the Director of Sales and Distribution and focuses on maintaining rate accuracy, preparing reports, and supporting Sales and Marketing teams with group bookings.

Responsibilities include processing group reservations, managing billing, and ensuring guest profiles are linked to reservations. Strong knowledge of reservation systems and Ritz-Carlton standards is essential.

Qualifications

• Fluency in English is required for written and spoken communication.

Responsibilities

• Provide administrative support for Sales Executives, Directors of Business Travel, and Sales Directors.
• Maintain an accessible, accurate filing system at all times.
• Prepare the hotel’s month-end report and annual budget.
• Participate in daily Sales Line-up, weekly Sales Meetings, and related functions.
• Ensure 100% accuracy of Market Segmentation in groups and link guest blocks to reservations.
• Handle group reservations in accordance with Ritz-Carlton standards.

Skills

Fluency in English (written & spoken)

Outlook & Microsoft Excel

Arabic language skill (advantage)

Multitasking & cross-functional work

Minimum supervision independence

Education

College degree preferred

Tools

MARSHA

OPERA

Reservation systems

Job description

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Group Reservations professional in Manama, Bahrain. This role reports to the Director of Sales and Distribution and focuses on maintaining rate accuracy, preparing reports, and supporting Sales and Marketing teams with group bookings.

Responsibilities include processing group reservations, managing billing, and ensuring guest profiles are linked to reservations. Strong knowledge of reservation systems and Ritz-Carlton standards is essential.