The role holder is responsible for providing pro-active, efficient and effective maintenance and operations management services to all NBB Group properties covering (NBB, BisB and Overseas branches) to meet high service standards and protect the bank’s assets. The role holder will also manage various group property projects including overseas branches and donations.
Core Responsibilities
- Oversee the day-to-day management of the Bank’s properties, ensuring compliance with CBB regulations, operational standards, and safety requirements.
- Coordinate office space utilization, project purchases, and facility management to optimize costs and operational efficiency.
- Ensure compliance with internal policies and external regulations, supporting the Bank’s governance framework.
- Develop and implement long-term property and facilities management plans, ensuring alignment with the Bank’s business growth and efficiency goals.
- Oversee property lifecycle management, from acquisition to disposal, ensuring assets align with operational and financial objectives.
- Improve the occupancy rate for Group owned properties.
Reporting & Budgeting
- Manage the property management budget, ensuring cost control, efficiency, and strategic allocation of resources and support Group Head of Property in preparing CAPEX & OPEX).
- Develop financial reports and forecasts to support decision-making on property investments, lease agreements, and maintenance costs.
- Track and review the report on utility usage, implementing energy-efficient operations to reduce costs.
- Prepare regular reports on property performance, maintenance activities, and financial metrics.
- Identify and implement cost-saving initiatives related to leases, vendor contracts, and operational expenses
Project Management
- Deliver the group property project portfolio, ensuring projects are completed on time, within budget, and according to scope.
- Conduct site inspections, manage project handovers, and prepare snag lists to ensure compliance with specifications.
- Oversee subcontractor and fit-out management (where applicable), ensuring seamless transitions for maintenance and renewals.
- Support the tendering, awarding, and supervision of service contracts, ensuring compliance with procurement policies.
- Assess and recommend real estate opportunities, including branch expansions, consolidations, and lease negotiations.
Contractor & Maintenance Management
- Monitor the performance of maintenance contractors, ensuring adherence to KPIs, SLAs, and service quality standards.
- Maintain an up-to-date asset register and maintenance records to track property conditions.
- Oversee preventive maintenance schedules and life cycle replacements for MEP (Mechanical, Electrical & Plumbing) equipment.
- Ensure compliance with Health, Safety, and Environmental (HSE) policies, conducting regular inspections.
- Supervise renovation and maintenance works, ensuring contractors follow safety regulations and work standards.
- Perform regular site visits of Group Properties ensuring highest standards and operation function of all property related equipment.
Qualifications & Experience
- Bachelor’s degree in Mechanical Engineering, or a related discipline is required.
- Master's degree in a related discipline is preferred.
- Minimum 5-6 years of practical experience in a bank with 3 years in the same or similar function.