Field Service Intelligence Analyst & Software Trainer

SHINE Systems; Bahrain; Hybrid; BHD 18,800 - 26,320; Full time

Job summary

SHINE Systems is hiring a Field Service Analyst in Bahrain to enhance user relationships and provide software training. Responsibilities include troubleshooting technical issues and developing new use cases alongside analysts.

The ideal candidate should have hands-on experience with Gotham software, training experience, and strong technical troubleshooting abilities. This role requires excellent communication skills and familiarity with DoD and Intelligence missions.

Qualifications

• Hands-on experience with Gotham software.
• Experience training users in software applications.
• Ability to troubleshoot complex technical issues.

Responsibilities

• Troubleshoot technical issues and enhance user experiences.
• Develop new use cases alongside analysts.
• Collaborate with global users for feedback on software features.

Skills

Training experience

Proficiency in troubleshooting technical issues

Strong understanding of DoD, Intelligence, or Law Enforcement missions

Excellent communication skills

Technical knowledge (Python, Java, HTML)

Tools

Gotham

Gaia

Foundry

Job description

SHINE Systems is hiring a Field Service Analyst in Bahrain to enhance user relationships and provide software training. Responsibilities include troubleshooting technical issues and developing new use cases alongside analysts.

The ideal candidate should have hands-on experience with Gotham software, training experience, and strong technical troubleshooting abilities. This role requires excellent communication skills and familiarity with DoD and Intelligence missions.