F&B Service Expert

Explore more jobs; Manama; On-site; BHD 15,000 - 21,000; Full time

Job summary

Explore more jobs is seeking a Guest Service Expert to create memorable experiences for guests through attentive service and teamwork. You will interact with guests, assist with orders, and support the dining team to ensure smooth operations in a fast-paced environment.

The role emphasizes professional appearance, safety, and adherence to company policies while standing, walking, and lifting light loads as part of daily duties.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Assist guests with orders, questions and special requests to ensure a memorable dining experience.
• Set tables, coordinate with kitchen staff and servers to maintain smooth service flow.
• Maintain clean work areas, proper uniform appearance and professional communications at all times.

Skills

Customer service

Communication

Hospitality

Teamwork

Education

High school diploma or GED

Job description

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

Desired Candidate Profile

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.