Executive Housekeeper

Kempinski Hotels; Manama; On-site; BHD 40,000 - 56,000; Full time

Job summary

Kempinski is seeking an Executive Housekeeper in Manama to lead all housekeeping and laundry operations, ensuring flawless cleanliness and luxury presentation across guest rooms and public areas. You will establish departmental structures prior to launch and drive high standards in a pre-opening environment.

Ideal candidates have 3–5 years in a luxury hotel, a hospitality degree, strong PMS knowledge (Opera), and fluent English for business communication.

Qualifications

• Experience: 3–5 years as Executive Housekeeper or Deputy in a luxury hotel; pre-opening project experience preferred.
• Education: Diploma or Bachelor’s degree in Hospitality Management or related field.
• Technical Skills: Strong knowledge of PMS systems (Opera Housekeeping module), fabric care, sanitation standards, and operating budget management.
• Competencies: Attention to detail, leadership, organisational agility, and fluent business communication in English.

Responsibilities

• Pre-Opening Readiness: Establish operating procedures, cleaning schedules, staffing guide, linens/amenities, and setup handover of guest rooms and public areas before launch.
• Daily Operations: Direct housekeeping, laundry, and public areas to maintain high standards of hygiene and guest room presentation.
• Team Leadership & Training: Recruit, onboard, schedule, and train staff on luxury cleanliness protocols and safety standards.
• Inventory & Budget Control: Oversee budgets, control linen/supply inventories, and manage contractors (laundry, pest control, cleaning).
• Cross-Departmental Collaboration: Coordinate with Engineering for room maintenance and Front Office for efficient turnarounds.

Skills

Leadership

English fluency

Attention to detail

Team training

Budgeting

Education

Diploma/Bachelor in Hospitality Management

Tools

Opera PMS

Laundry management software

Job description

Executive Housekeeper

Department: Housekeeping & Laundry

Employment Type: Permanent - Full Time

Location: Kingdom of Bahrain - Manama

Description

The Executive Housekeeper directs all housekeeping and laundry operations, ensuring flawless cleanliness, maintenance, and luxury presentation throughout guest rooms and public areas, while building operational department structures prior to launch.

Key Responsibilities

• Pre-Opening Readiness: Establish operating procedures, design cleaning schedules, build the departmental manning guide, select linens/amenities, and manage the setup and handover of all guest rooms and public areas before launch.
• Daily Operations: Direct housekeeping, laundry, and public area teams to maintain high standards of hygiene, aesthetic appeal, and guest room presentation.
• Team Leadership & Training: Recruit, onboard, schedule, and train housekeeping staff on luxury cleanliness protocols, chemical handling, and safety standards.
• Inventory & Budget Control: Oversee operating budgets, control linen and supply inventories, and manage contractor relationships (e.g., laundry, pest control, specialized cleaning).
• Cross-Departmental Collaboration: Work closely with Engineering for room maintenance resolution and Front Office to ensure efficient room turnarounds and turnover times.

Skills, Knowledge and Expertise

What Makes You a Great Fit; Who We’re Looking For

• Experience: Minimum 3–5 years as Executive Housekeeper or Deputy in a luxury hotel, with proven pre-opening project experience preferred.
• Education: Diploma or Bachelor’s degree in Hospitality Management or related field.
• Technical Skills: Strong knowledge of PMS systems (e.g., Opera Housekeeping module), fabric care, sanitation standards, and operating budget management.
• Competencies: Sharp attention to detail, strong leadership, organisational agility, and fluent business communication in English.

Why Join Kempinski

Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences.

Be part of a legacy, build your future. Discover the possibilities at Kempinski.