Executive Hospitality Operations Director

Nexora E-commerce Enterprises; Manama; On-site; BHD 60,000 - 100,000; Full time

Job summary

Nexora E-commerce Enterprises seeks an experienced Managing Director to oversee the hotel’s overall operations, strategy, and performance in Bahrain. You will drive guest satisfaction, optimize service delivery, and manage budgets across hotel services, F&B, housekeeping, and facilities management.

The role requires extensive leadership, a strong grasp of hospitality operations, and the ability to align with regulatory standards.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field.
• 10+ years in hospitality with hotel operations experience.
• Proven leadership in managing teams, budgets and performance.
• Strong knowledge of hotel operations, guest services, F&B and facilities.
• Excellent communication, decision-making and problem-solving.
• Ability to develop operational strategies and maintain high service standards.
• Familiarity with Bahrain hospitality regulations and safety practices.

Responsibilities

• Oversee daily hotel operations and ensure coordination between front office, guest relations, food & beverage, housekeeping and maintenance.
• Develop business strategies and operational plans to support sustainable growth and improve service performance.
• Monitor financial performance, operating budgets, cost control, and resource allocation.
• Establish and maintain service standards that promote guest satisfaction and operational consistency.
• Supervise department heads, support workforce planning, and encourage effective teamwork and professional development.
• Review guest feedback, operational reports, and service performance indicators to identify areas for improvement.
• Ensure that hotel operations comply with applicable Bahrain regulations, health and safety requirements, and internal policies.
• Coordinate with suppliers, business partners, and service providers to maintain operational standards.
• Identify opportunities to improve occupancy performance, service delivery, revenue generation, and overall business efficiency.

Skills

Leadership

Hotel ops

Budget management

Strategic planning

Vendor management

Communication

Organisational skills

Guest services

Regulatory compliance

Education

Bachelor's degree in Hospitality or related field

Job description

Nexora E-commerce Enterprises seeks an experienced Managing Director to oversee the hotel’s overall operations, strategy, and performance in Bahrain. You will drive guest satisfaction, optimize service delivery, and manage budgets across hotel services, F&B, housekeeping, and facilities management.

The role requires extensive leadership, a strong grasp of hospitality operations, and the ability to align with regulatory standards.