Credit & Collections Specialist

Qureos Inc; Manama; On-site; BHD 6,000 - 10,000; Full time

Job summary

Qureos is seeking a diligent Bill Collector to join our Credit Control team. You will manage and recover overdue payments from clients, helping maintain the company’s financial health.

The ideal candidate communicates effectively, handles difficult conversations with professionalism, and maintains accurate records. Prior experience in collections and proficiency with Excel are preferred.

Qualifications

• 0–2 years of experience as a Bill Collector or in a similar Accounts Receivable or Credit Control role.
• Strong understanding of billing procedures and best practices in debt collection.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to handle difficult conversations with professionalism and confidence.
• High degree of accuracy and exceptional attention to detail.
• Proficiency in MS Office (especially Excel) and familiarity with accounting or collection software.
• Strong organisational skills with the ability to manage and prioritise multiple accounts.
• Commitment to handling sensitive information with confidentiality and integrity.

Responsibilities

• Proactively contact clients with overdue accounts via telephone, email, and written correspondence to arrange payment.
• Negotiate payment schedules and settlement agreements to resolve outstanding balances.
• Maintain accurate and up-to-date records of all collection activities, communications, and payment promises.
• Investigate and resolve billing discrepancies and client disputes promptly and professionally.
• Prepare and present reports on collection status and accounts receivable to management.
• Ensure all collection activities adhere strictly to company policies and relevant legal regulations.
• Liaise with internal departments to clarify billing information and support the collections process.

Skills

Negotiation

Communication

Interpersonal skills

Attention to detail

Organization

Confidentiality

Tools

Excel

Accounting software

Job description

Qureos is seeking a diligent Bill Collector to join our Credit Control team. You will manage and recover overdue payments from clients, helping maintain the company’s financial health.

The ideal candidate communicates effectively, handles difficult conversations with professionalism, and maintains accurate records. Prior experience in collections and proficiency with Excel are preferred.