Bartender

AccorHotels; Manama; On-site; BHD 47,000 - 67,000; Full time

Benefits offered by this job

Discounted Accor rates

Learning programs

Career growth opportunities

CSR initiatives

Job summary

Raffles Al Areen Palace Bahrain, part of AccorHotels, is seeking a guest-focused hospitality associate for luxury dining service. You will ensure impeccable uniform standards, expertly serve beverages and dishes, and maintain up-to-date knowledge of the menu and daily specials.

Role requires advanced English, hospitality background, and the ability to work nights, weekends, and holidays. Opportunities for growth and academy-based learning are offered within the Accor group.

Qualifications

• Exceptional communication and interpersonal skills.
• Advanced levels of business English.
• Proficiency in a second language such as Arabic or Russian.
• Excellent food and beverage knowledge.
• The ability to work well under pressure.

Responsibilities

• Ensure correct uniform standards are followed at all times.
• Deliver an enjoyable beverage and dining experience by following the outlet sequence of service.
• Maintain thorough knowledge of the restaurant menu and daily specials.
• Assist with outlet preparation and stock management before and during service.
• Present menus and explain items plus daily specials to guests.
• Handle guest inquiries, resolve issues, and report to a manager when needed.

Skills

Communication skills

Interpersonal skills

Business English

Second language (Arabic/Russian)

F&B knowledge

Working under pressure

Education

Hospitality related degree or diploma

Job description

Company description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Job description

• Ensure correct uniform standards are followed at all times.
• Ensure the guests of the outlet experience an enjoyable, expertly served beverage/dining experience by following the outlet sequence of service.
• Maintain a thorough knowledge of the restaurant menu and daily specials at all times.
• Be familiar with the beverage service including stemware used and appropriate garnishes.
• Anticipate and service guests' requirements at all times.
• Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager’s instructions.
• Ensure service stations are constantly cleared and re-stocked during service.
• Present menus and explanations for all menu items as well as specials of the day.
• Ascertain a guest's satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved.
• Report all accidents or guest complaints immediately to a manager.
• Ensure expiration dates of perishable items are checked on a daily basis and stored in accordance with HACCP standards.
• Respond properly in any hotel emergency or safety situation.
• Break down any buffets, displays, or side stations when needed.
• Attend all necessary briefings and training sessions as instructed by the Operations Manager, Food and Beverage.
• Handle cash and credit card procedures according to the guidelines of the accounting department.
• Identify potential problems and ask for assistance before breakdown occurs.
• Perform any duties and special projects as requested by management whether in your own department or any other department in the resort.

Qualifications

• Exceptional communication and interpersonal skills.
• Hospitality related degree or diploma.
• Minimum of 1-2 years’ experience in a luxury environment.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Advanced levels of business English.
• Proficiency in a second language such as Arabic or Russian.
• Excellent food and beverage knowledge.
• The ability to work well under pressure.
• Excellent attention to detail.

Additional information

• Opportunity to join the first Raffles in Bahrain.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our corporate social responsibility activities.