Assistant Sales Manager

AccorHotels; Manama; On-site; BHD 15,000 - 21,000; Full time

Benefits offered by this job

Employee discount card

Learning programs

Career growth opportunities

Accor global rates

Job summary

Raffles Al Areen Palace Bahrain is seeking a seasoned Group Sales professional to drive the annual plan, attract new group accounts, and optimize RFP responses. You will lead site tours, negotiate contracts, and mentor junior staff while ensuring flawless event execution.

Ideal candidates bring 2–3 years in sales management within luxury hospitality, strong CRM and reporting skills, and a client-centric mindset.

Qualifications

• 2–3 years of proven experience in sales management, focused on groups and events.
• Strong negotiation and closing abilities with proven targets.
• Excellent communication and interpersonal skills across diverse clients.
• Proven leadership and team mentorship capabilities.
• Proficiency in CRM software and sales reporting tools.

Responsibilities

• Assist the sales director in developing the annual group sales plan.
• Solicit new group accounts via outside calls, site inspections, and networking.
• Manage and qualify incoming group RFPs with fast response times.
• Lead site tours and client presentations of meeting spaces and events.
• Negotiate and close group contracts including blocks and minimums.
• Mentor junior sales staff and review contracts and activity.
• Prepare and distribute BEOs and group resumes to operations teams.
• Serve as secondary on-site escalation during events with banquet manager.
• Analyze monthly group performance reports for revenue strategy reviews.
• Cover the sales director’s duties during absences and support peak arrivals.

Skills

Sales management

Negotiation

Communication

Leadership

Tools

CRM software

Sales reporting tools

Microsoft Office

Event management software

Job description

Company description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.

Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.

Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Job description

• Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.


• Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.


• Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.


• Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.


• Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.


• Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.


• Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.


• Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.


• Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.


• Step in to cover the sales director’s duties during absence and work flexible evenings and weekends for major group arrivals or events.

Qualifications

• 2-3 years of proven experience in sales management, with a focus on groups and events


• Demonstrated experience in hospitality, resort operations, or event coordination


• Strong proficiency in CRM software and sales reporting tools


• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients


• Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets


• Strong organizational and time management skills with the ability to manage multiple projects simultaneously


• Team leadership experience with the ability to motivate and develop staff


• Proficiency in Microsoft Office Suite and event management software


• Knowledge of group booking systems and hospitality management systems


• Ability to work flexible hours, including evenings and weekends as needed for events


• Willingness to work in a resort environment and adapt to a multicultural workplace


• Customer-focused mindset with a commitment to delivering exceptional service


• Analytical skills with the ability to interpret sales data and market trends


• Experience in luxury hospitality or high-end event management is preferred


• Arabic speaking is an added value

Additional information

• Opportunity to join the first Raffles in Bahrain


• Employee benefit card offering discounted rates in Accor worldwide


• Learning programs through our academies


• Opportunity to develop your talent and grow within your property and across the world


• Ability to make a difference through our corporate social responsibility activities