Audio-Visual Technician

Accorhotel; Manama; On-site; BHD 12,000 - 18,000; Full time

Job summary

Hawar Resort by Mantis in Bahrain seeks an experienced AV Technician to maintain and install audio-visual systems for luxury events and daily operations. You will set up test, operate, and dismantle AV equipment for meetings, weddings, and conferences, ensuring flawless execution and guest satisfaction.

The role requires troubleshooting skills, strong customer service, and coordination with multiple departments to deliver high-quality AV experiences while adhering to safety standards.

Qualifications

• Minimum 2 years of relevant AV experience in luxury hospitality or events.
• Diploma/certificate in AV technology or related field preferred.
• Good knowledge of professional audio, video, lighting, projection and related AV equipment.

Responsibilities

• Maintain and install AV equipment; perform regular inspections and testing.
• Set up, operate, and dismantle AV for events (meetings, weddings, conferences, banquets).
• Respond to AV faults promptly to minimize disruption to guests and events.
• Provide professional technical support for VIP guests and events with high service standards.
• Maintain records of maintenance, repairs and issues; report major faults to supervisor.
• Coordinate with Events, Banquets, IT, Engineering and external suppliers to meet AV requirements on time.
• Conduct preventive maintenance and checks to ensure reliable AV operations.
• Follow safety procedures for electrical and AV installations and maintain clean, organized work areas.
• Attend trainings to stay current with AV technology and safety practices.

Skills

AV Troubleshooting

Guest Service

Event Coordination

English Communication

Education

AV Technology Diploma/Certificate

Electrical/Electronics Certification

Tools

AV Control Systems

LED Displays

Projection Systems

Audio Mixing/Amplifiers

Job description

Job Duties and Responsibilities

Routine Maintenance and Installation Perform regular maintenance inspections testing and installation of AV equipment to ensure reliable operation and minimize equipment failures Event Setup and Operations Set up test operate and dismantle AV equipment for meetings weddings conferences banquets entertainment and special events to ensure smooth event execution Troubleshooting and Emergency Response Respond promptly to AV faults and technical issues identify problems and carry out necessary repairs or corrective actions to minimize disruption to guests and events Guest and Event Support Provide professional technical support for VIP guests meetings conferences weddings and special events while ensuring a high level of guest service Documentation and Reporting Maintain accurate records of equipment maintenance repairs and technical issues and report major faults or service requirements to the Engineering Supervisor Inventory and Equipment Control Properly store maintain and monitor AV equipment accessories and spare parts while ensuring accurate inventory and timely replacement of required items Coordination and Teamwork Coordinate with Events Banquets Entertainment IT Engineering and external suppliers to ensure all AV requirements are completed accurately and on time Preventive Maintenance and Reliability Conduct planned preventive maintenance and regular equipment checks to identify potential problems early and maintain reliable AV operations Safety and Compliance Follow all resort safety fire electrical and operational procedures to ensure safe AV operations and a clean organized working environment Training and Development Attend departmental briefings and technical training to maintain current knowledge of AV equipment technology safety procedures and industry practices Operational Support Provide technical assistance during major events emergencies and special functions and remain available for shifts weekends public holidays and events as required Professional Standards Maintain professional conduct appearance and service standards while supporting the Engineering team and carrying out other duties assigned by management

Requirements

• Experience: Minimum 2 years of relevant AV experience, preferably in a luxury hotel, resort, hospitality, or high-end events environment. Education: Diploma, certificate, or relevant technical qualification in Audio Visual Technology, Electronics, Electrical Engineering, IT, or a related field is preferred. Technical Knowledge: Good knowledge of professional audio, video, lighting, projection, LED displays, presentation systems, and related AV equipment. Event Experience: Proven experience in setting up and operating AV systems for conferences, weddings, banquets, meetings, entertainment, and special events. Troubleshooting Skills: Good understanding of AV troubleshooting, preventive maintenance, basic repairs, equipment handling, and fault diagnosis. Electrical Safety: Knowledge of electrical safety, AV installations, cabling, connections, and safe equipment handling procedures. AV Systems: Familiarity with video conferencing systems, LED screens, projectors, sound systems, mixers, amplifiers, microphones, digital displays, and AV control systems. Problem-Solving: Strong attention to detail with good analytical, troubleshooting, and problem-solving abilities. Ability to Work Under Pressure: Able to respond quickly and effectively to technical issues during live events and guest activities. Communication Skills: Good communication and interpersonal skills with the ability to work effectively with guests, colleagues, management, and external suppliers. Language: Good command of written and spoken English. Flexibility: Willing to work shifts, evenings, weekends, public holidays, and special events based on operational requirements. Organization: Good organizational skills with the ability to maintain equipment inventories, maintenance records, and technical documentation. Teamwork and Independence: Ability to work independently while collaborating effectively with Engineering, Operations, Events, IT, and other departments. Additional Technical Skills: Knowledge of AV control systems, automation software, and digital signage systems is an advantage. Certifications: Relevant AV, electrical, electronics, or safety certifications are an advantage. Service and Safety: Strong commitment to guest satisfaction, service excellence, safety, professionalism, and the standards of Hawar Resort by Mantis.