Assistant Manager-Stradivarius

Azadea Group; Muharraq Governorate; On-site; BHD 6,000 - 12,000; Full time

Job summary

Azadea Group is seeking an Assistant Manager to support the Shop/Department Manager in daily operations, ensuring top-tier customer service and efficient store performance in Bahrain.

The role requires leadership of Sales Associates and Coordinators, strong product knowledge, and proficiency in MS Office, with 1–2 years in a managerial capacity, preferably in retail. English fluency is essential.

Qualifications

• Bachelor's Degree.
• 1 - 2 years of experience in a managerial role; experience in retail is a plus.
• Good product knowledge and understanding of store operating procedures.
• Proficiency in MS Office.
• Fluency in English.
• Deep product knowledge across all departments.

Responsibilities

• Communicate sales plans and targets to the team, monitor performance, and suggest corrective actions to managers.
• Assign routine and non-routine tasks and assist in schedule preparation for staff and coordinators.
• Greet customers and ensure timely service in line with quality standards.
• Report operational issues and handle customer complaints promptly to ensure satisfaction.
• Assist in inventory maintenance and placement of product orders for stock availability.
• Motivate and train team members to optimize sales results and performance.
• Supervise the opening process of the shop to ensure cash handling, reporting, and systems compliance.

Skills

Team leadership

Customer service

MS Office

Fluency in English

Product knowledge

Education

Bachelor's Degree

Tools

POS systems

Job description

Role Purpose

The Assistant Manager is responsible for supporting the Shop/Department Manager in the effective running of the Shop/Department and replacing him/her when needed, in order to ensure the highest standards of customer service are achieved and maintained.

Responsibilities

• Communicate sales plans and targets to the Shop/Department team, monitor performance on an on going basis, and suggest corrective actions to hierarchy when needed
• Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when applicable) and ensure that activities are carried out in the most efficient manner
• Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
• Report occurring operational issues and handle customer complaints in in a timely manner, suggest solutions or elevate them as appropriate in order to ensure operational effectiveness and customer satisfaction
• Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products
• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
• Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected

Qualifications

• Bachelor's Degree
• 1 - 2 years of experience in a managerial role; experience in retail is a plus
• Good product knowledge and understanding of store operating procedures
• Profficiency in MS Office
• Fluency in English
• Deep product knowledge across all departments

AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.